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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in June 2026: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 751-760 out of 914

UI

User in Marketing and Advertising

05/03/20

3.5 out of 5

Speed up SDR's with automation

What do you like best? Outreach made SDR's activity increase exponentially. It is a more efficient system to automate tasks than anything else out on the market. What do you dislike? The dashboard didn't display all that helpful of information. What problems are you solving with the product? What benefits have you realized? Talking to more prospects, faster while on message.

SR

Sara R

05/03/20

5 out of 5

Great Sales Tool

What do you like best? Easy to do everything that I need to do in my day from one app. I can make calls, send emails, and track all my metrics seamlessly. I can easily add contacts from SFDC into sequences and customize touches. I can also log call outcomes and notes in the tool and it'll automatically sync with SFDC. I spend more time on selling and less on housekeeping. What do you dislike? Great tool but it can be extremely glitchy. What problems are you solving with the ...

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A

Albertha

05/01/20

4 out of 5

Makes work efficient

PROS & CONS What are the best aspects of this product? Outreach is an ultimate secretary that micromanages everything I have to work on. It goes so far as to notify me when I should be starting work on a task. Outreach also provides weekly reports for me to assess how many of the people I have sent emails to actually replied and sustained talks. Its overall work on communication is organized. For instance, it replies to customers in a single thread instead of starting a new one. This ...

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EK

Ella K

04/28/20

4.5 out of 5

Realistic tool to optimize sales results.

What do you like best? I love seeing how the team is always working to develop the app. It's a really realistic tool to optimize sales results - A / B checking should be a must! For management, balance sheet meetings are relevant not only at the individual level, but also at the team level. Outreach is the perfect platform for incorporating CRM directly into your existing setup, with several additional features! Our CRM is the perfect method to get the customer relationship management ...

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VK

Vasundhara K

04/27/20

4.5 out of 5

Expensive, but reliable tool.

What do you like best? The support staff are very sensitive. My questions were answered easily by e-mail. The device is well integrated with the Salesforce program. Once the sales manager responded to the email, it was immediately forwarded to Salesforce. The app really works like a decent CRM to know who's been approached and where the opportunity is. Both e-mails and communications will be preserved in the announcement folder. In addition to understanding, data processing is ...

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UI

User in Information Technology and Services

04/24/20

4 out of 5

Outreach Marketing Campaigns

What do you like best? Easy way to organize and run campaigns automatically. What do you dislike? Integrations are not always the easiest to set up and maintain. What problems are you solving with the product? What benefits have you realized? Marketing campaigns to segmented portions of our client base and potential client base.

KG

Kaylee G

04/24/20

4.5 out of 5

Simple and intuitive.

What do you like best? The experience of the user is very simple and intuitive. The support team is very sensitive and Gmail integration is great. You can easily monitor several campaigns and e-mails and receive updates for different activities and projects. The headset is a way to control your everyday activities and automatically transfer most of the emails you transfer to your account / company using selected filters. What do you dislike? Sending e-mails can be hard to handle. ...

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AP

Akash P

04/22/20

4.5 out of 5

Making your life better.

What do you like best? Outreach is making life better. Instead of continually making reminders and writing entry notes, I see all activities in focus and can quickly filter prospectuses and clients by region. The consistency of context and the specifics of emails that are opened and addressed is very fantastic. The email plug-in helps you to manage emails very quickly without needing to compose them on the website. Outreach Speech is really simple to set up and then use from an ...

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MJ

Murray J

04/20/20

4.5 out of 5

Sending personalized emails.

What do you like best? The experience of the user is very simple and intuitive. Very timely response of the support team, perfect incorporation with Gmail. I may handle multiple email sequences / campaigns easily with reminders of particular actions and products. A console is a manner of managing your daily activities and to automate most of the messages sent to your account / company based on any filter. What do you dislike? Sending individual emails may be challenging to manage. ...

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A

Anissa

04/16/20

5 out of 5

Intelligent and remarkable all-around sales solution tool

PROS & CONS What are the best aspects of this product? Outreach is armed with several features that make it an efficient and intelligent tool in developing, lining up and running marketing campaigns. Through its detailed sequencing, we can track our progress conveniently. Another pro is that Outreach serves as a customer relationship building tool between customer and sales reps. Outreach gives sales reps have room to personalize emails while ensuring that the style and message does not ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].