Outreach Reviews in June 2026: User Ratings, Pros & Cons

Integration with Salesforce is a dream.

What do you like best? Outreach helps me to become a specialist on my selling system. I create e-mail models, meeting forms, sequences and advertising funnel by way of contact from my snippets. This is built to let me try several things at a time to figure out what works best to me and my process or business. Each is special, which customizes me best for the unit. What do you dislike? You are able to contact inbound email respondents when you notice more than one respondent in the ...

Worst service out of every SaaS solution we have

What do you like best? Excellent solid product that does its job well What do you dislike? The sales process itself, the way contracts are sent in the middle of the night so you can't tell it's going to auto-renew, their billing department and how they charge for things for 12 months that nobody is actively using. The customer support takes days if they get back. Then they make you create a separate login for billing, which didn't even have the correct login credentials for our ...

Outreach helped us amplify sales development and grow pipeline

What do you like best? The biggest benefit is being able to build sequences that standardise and automate SDR outreach. This has allowed us to ensure consistent messaging and touch points are made to each account. All of the sales activity syncs with Salesforce which allows us to build better reports and dashboards. What do you dislike? Honestly, there isn't much I dislike. There are a few features that are bit difficult to use (ie. having to use syntax to create smart list ...

Couldn't live without Outreach

What do you like best? The amazing amount of benefits Outreach provides is unreal. Automation is key to allowing our teams to accomplish everything on their to-do lists, and that is just what Outreach allows. What do you dislike? I wish Outreach would integrate with Autopilot, but that's a very small complaint. What problems are you solving with the product? What benefits have you realized? The ability to contact our key targets, and do it well, is a key benefit. It not ...

Automation that really works

What do you like best? The level of automation for all my sequences is very efficient. I like the 360 view and how every morning I know what to do by seeing it all on my dashboard. The the daily reports help me to automatize my to-do list of the day. The chrome extension lets you work on the go, is a little distracting sometimes but you can actually work in real time and get connected to the other sales applications. It really does complete your sales enablement tools. The Crunch ...

Good tool, constantly iterating, excited to join them on their growth journey

What do you like best? I enjoy the dual functionality of having a task bar open while being able to view the larger full window with my notes while jumping between tabs. What do you dislike? I wish the homepage was more intuitive, my outstanding tasks are of lower priority overall then the engagement my outreach has been generating. I wish the prospects activity was more prominently displayed, and potential suggested actions were suggested. This would allow for me and my teams to ...

Any company who isn’t using Outreach for its sales enablement efforts is missing out BIG TIME

What do you like best? Visibility, data / analytics, messaging cadence, tracking, integrations with your current tech stack, just to name a few What do you dislike? Honestly, nothing. They check all the boxes for an organization who is searching for the most effective sales enablement tool. What problems are you solving with the product? What benefits have you realized? More time back to focus on selling, not needing to set reminders or worry about forgetting to follow up, ...

Outreach gives us the workflow and data we have always wanted

What do you like best? The simplicity to create workflows for different scenarios. I love the split testing option and how you can rely on Outreach to perform an A/B split test and turn off the less successful template once it has a certain level of certainty. What do you dislike? I would love to have a more in depth training on data behind outreach and how to access. What problems are you solving with the product? What benefits have you realized? We are able to save time, ...

Great Solution and leadership

What do you like best? I really like the responsiveness of Outreach to provide tools that will really benefit us. What do you dislike? Difficult to mention something I dislike but maybe as an owner of a small company I'll need some notion for a smaller budget than a larger company. What problems are you solving with the product? What benefits have you realized? I see that I can give a great tool to my Team and myself to be more efficient in closing sales and help customers.

easy to use product

What do you like best? it's just super easy to get reports if you're in management What do you dislike? it does get slow and has glitches quite a bit Recommendations to others considering the product: use this if you have a sales team and want to track What problems are you solving with the product? What benefits have you realized? seeing on how active my team is doing and benefits are seeing the value of my sequences