Outreach Reviews in June 2026: User Ratings, Pros & Cons

Outreach

What do you like best? What I love the most about external contacts is actually the point that new features are constantly created, and they're kept up to date with sales equipment and methodologies. They've provided consistent and intelligent leadership in space with equipment, content and services which have provided us trust in the software What do you dislike? I haven't encountered a bigger flaw in the outreach Recommendations to others considering the product: Take the ...

My Favorite Sales Engagement Platform

What do you like best? Outreach is easy to use with results you can see immediately What do you dislike? The user experience of click throughs could be improved. Sometimes I start at a sequence, click on someone in the sequence, then I'm in the prospects tab so its hard to get back to the original sequence stats. Some of the clicking workflows could have some updates although there is always a way to do what I am trying to do. Recommendations to others considering the product: ...

Solved many issues in our marketing technologies.

What do you like best? We would like to automate several of the features of the search progression and simplify things as customization. Because of the outreach platform, the online business development department was in a position to evaluate what info worked and what rhythms corresponded to the perspective of the target, that led to a sequence that anybody could trust. As administrator, Outreach will additionally provide information which will assist you practice the representatives of ...

Automate repetitive sales tasks.

What do you like best? Outreach managed to automate many routine tasks while taking advantage of the advanced workflow/e mail functions that others use. I use samples in order to quickly provide info to customers after a detection or perhaps demo call, or perhaps to synchronize search with the most successful sequential commands. I believe this's best for every sales organization. What do you dislike? We're truly pleased with our support products and think we're making use of them ...

Good tool but needs some improvements.

What do you like best? They help me manage my sales and find the routine of mine, and once I worked in sales at the DTS, I thought fumigation was a means to discover clues, but today I could discover them. Outreach has provided me expertise and approach in dealing with folks and has given me much more determination in dealing with individuals. What do you dislike? When I began, it will be great to have a training manual. I want there was a button for buying email/LinkedIn tasks ...

Solid Sales Engagement Platform

What do you like best? Outreach has transformed the way we manage sales, with all agents going through the exact same course of action and making use of the same email messages. The UI is actually complicated, but over time, the bureau of ours is able to concentrate on an integrated platform which can manage almost any sale. What do you dislike? You will find the unexpected bugs, but several other than that, nothing has changed so far. Recommendations to others considering the ...

Excellent tool with helpful support.

What do you like best? The assistance staff was very useful. They swiftly answered the questions of mine by e-mail. The device synchronizes perfectly with the Salesforce phone. Anytime a salesman answers the e-mail, it's instantly forwarded to Salesforce. This particular platform actually works similar to a good CRM, knowing whom to whom and exactly where the angles are actually. All e mails as well as interactions are kept in the archive of advertisements. What do you dislike? The ...

So Easy to use!

What do you like best? The Unleash Conference showed me all the great features that Outreach has to help with sales enablement. I definitely can see how this helps sales and business development - automating the squences to make everything so easy!! What do you dislike? It's a lot of money for a small business to pay and it's annual memberships, but I can see where it comes in handy! What problems are you solving with the product? What benefits have you realized? n/a

Best tool for sales around - super helpful

What do you like best? easy to filter data and apply persionalised sequences What do you dislike? form certain views of prospects/accounts outreach doesn't let you complete certain actions (e.g. tasks). Opportunities do not map with salesforce. What problems are you solving with the product? What benefits have you realized? we use salesforce as our main CRM which is very cumbersome. Outreach ensures what we do is much easier and faster

Their customer service is horrible and calls are always having issues.

What do you like best? Emails sent out automatically Editing steps in sequences before you make them active What do you dislike? Horrible issues with calls and no help from Outreach They always have an excuse to try to pin the issues on the customer My entire team has been having constant problems with calls and have tried everything Outreach suggested and nothing has helped Recommendations to others considering the product: Look somewhere else. What problems ...