Outreach Reviews in June 2026: User Ratings, Pros & Cons

Outreach Review

What do you like best? How easy it pulls in info from SalesForce. What do you dislike? For my use it is perfectly fine, I really only dislike connection issues sometimes. Recommendations to others considering the product: Use this it is great and will help you manager your prospecting efforts What problems are you solving with the product? What benefits have you realized? Prospecting

Outreach review

What do you like best? One of my favourite aspects is the calendar feature, which allows you and your customers to schedule meetings not only with me, but also with other people on the phone. This allows you to qualify potential customers before you call them. Being able to link the channels in the order in which the e-mails are located and take part in the work from hand-to-hand while focusing on creating other channels helps me to use my time more effectively. What do you dislike? ...

Outreach

What do you like best? The Outreach interface is very easy to use. Moreover, the communication technology in our interpersonal web group has been significantly changed, making it easier to control reports from an individual as well as a synergic perspective. It definitely includes new benefits/benefits that work perfectly, so you can quickly understand how to use them and support your current workflow. What do you dislike? Most things are done flawlessly, but here and there ...

Great Automation and Engagement Platform for Sales and Customer Success

What do you like best? I love the easy navigation, visibility and efficiency of the platform. What do you dislike? some processes could be simplified - for instance smart view filters can get complicated unless you have prior knowledge of the application. What problems are you solving with the product? What benefits have you realized? Manual outreach to current and prospective customers is all automated with outreach. I can bulk upload my targeted contacts, tailor messages ...

Hands down the best sales engagement tool

What do you like best? The UX and UI were designed for Salespeople. Its what we call Sales-Proof. The navigation and instant functionality with their dialer and Outreach engagement notifier made sales team works more efficiently. What do you dislike? Navigation to change the properties on a admin-level is difficult if you do not ask for help What problems are you solving with the product? What benefits have you realized? Outreach help streamline operations and sales flow.

Keeps You on Track

What do you like best? Daily task reminders and the ability to see when your emails have been viewed by the recipients. What do you dislike? Can feel a bit tedious to set up sequences and keep track of contacts added to each sequence. Recommendations to others considering the product: While the licenses can be a bit pricey, you have to weigh the pros and cons. The insight Outreach provides will inevitably lead to more deals if your Sales reps are able to focus in on the ...

Best Email Sequencing Tool I've Used

What do you like best? Outreach is easy to use, easy to admin, and is a powerhouse of a tool for reps. I've used it as a rep and an admin, and they make keeping in contact with all prospects super easy. What do you dislike? Outreach support needs some work. They're not very responsive. What problems are you solving with the product? What benefits have you realized? We use Outreach to keep contact with all of our prospects, and it drastically increases the amount of emails ...

Good product for simple teams

What do you like best? Outreach automatically sends successive e-mails to key and active callers. Recently, however, we have started using it to communicate with our existing customers and those who have just fainted. We now do not have to memorize sending emails, they are sent automatically and are marked in the Salesforce system. We can sending thousands of emails, or only a few. What do you dislike? At this point there is no significant slack. We've gone from nothing to amazing. ...

Could be an AMAZING tool...but could also be better

What do you like best? I love the purpose that OR services, my problem is that it's not easy to use or understand. I does help keep SD's and SDR's organized. Love the sneaky calling capabilities (i.e. being able to look like you are calling from a prospects area code). What do you dislike? The UI is not very good. They don't have a good mobile app and for sales people who are used to being on the go, that doesn't seem very realistic. More specifically it's really tough to drill ...

Outreach is the top sales engagement platform for my team

What do you like best? Outreach helps us boost productivity. Build good cadences for Outreach and can operate as a light CRM. What do you dislike? Not much to complain about. Their latest update had a few hiccups, but nothing major. What problems are you solving with the product? What benefits have you realized? Building sales outreach to a high volume of customers. Being able to personalize and customize our sequences. It also makes it simple to track our performance with ...