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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in June 2026: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 661-670 out of 914

RW

Ryan W

07/16/20

5 out of 5

One of the most powerful sales automation tools you'll find

What do you like best? I have used Outreach at multiple organizations, and it is hands downs one of the most important tools you can invest in for your business development or sales teams. Not only does it offer robust automation for messaging, you also have the ability to easily A/B test messaging, which I frequently take advantage of to fine tune company messagings. What do you dislike? The only downside to Outreach, if there is one, is they offer a large number of functionality ...

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UI

User in Computer Software

07/16/20

5 out of 5

Great tool for reports & managing clients

What do you like best? It provides a single tool to view sales analytics and managing client outreach What do you dislike? UI can be a little challenging to find some reports Recommendations to others considering the product: Great tool for integration into CRM and managing clients What problems are you solving with the product? What benefits have you realized? an effective way of managing client outreach, gives a collaborative way to share templates and sequences.

IA

Ian A

07/16/20

4 out of 5

Outreach - About 2 weeks into using

What do you like best? I enjoy that no prospects will be able to slip through the cracks. This means that Outreach tells you when you need to reach back out to prospects it will not let you forget about them. I think that the main hub is very user friendly and easy to navigate. What do you dislike? I wish that the email box within Outreach could be expanded. It only provides a small window to edit your emails. On a laptop, this is even smaller than normal so it would be nice to be ...

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UI

User in Information Technology and Services

07/16/20

4 out of 5

Outreach - Organizational Time Saver

What do you like best? Sequence sequence sequence! Following up on emails has never been easier and keeping track of accounts is a breeze! What do you dislike? The meeting settings leave a bit to desired. No ability to customize setting per meeting type and phone numbers aren't passed along when booking a phone call. What problems are you solving with the product? What benefits have you realized? We're solving client engagement in a real way. Each member of our team has ...

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SA

Sofia A

07/15/20

4.5 out of 5

Numer one resource.

What do you like best? As someone that works in sales development, Outreach gives you great strength. Outreach is the number one resource as a DSP and I've access to it each day. I use Outreach to write and organize the cameras of mine and add several of the cameras I find in LinkedIn so I can book almost any meeting for the management of mine. Probably the most important feature of Outreach is its integration with Gmail, which enables me to swiftly add pre prepared answers to the ...

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GH

Gonzalo H

07/14/20

4.5 out of 5

Solve the issue of lacking time.

What do you like best? For individuals that have a tons of contacts, Outreach is actually huge improvement and should be controlled. It also actually helps me to produce guides for frequently sent emails and never have to rewrite them. I also love that things are actually going smoothly on my Google account. It is everything on my Gmail panel, making it easy to use, and I do not need to go outside website to create probably the most of it. In the event that you would like to visit the ...

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CM

Camila M

07/09/20

4.5 out of 5

Outreach

What do you like best? I love this particular sequence and guides since they are skinny. I have created specific emails with the proper communications for particular functions and as templates I cook the best email, so I can easily protect it and have the perfect email prepared when the best talk happens. What do you dislike? Once in a while we see problems with stability, but from some point of view we also see problems with data availability. Recommendations to others ...

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ER

Eduardo R

07/08/20

4.5 out of 5

Outreach review

What do you like best? Outreach provides visibility into future activities and engagement in near real time. We offer. The possibility to plan tasks and make customized sequences enables you to customize your messages and can save time while searching. What do you dislike? Sometimes connections can be delayed. But this can easily happen in our network. Recommendations to others considering the product: There are many great tools that work with email/call/verification, and ...

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CC

Charlton C

07/07/20

5 out of 5

Outreach is a sales engagement platform that is the best of its kind in the industry.

What do you like best? The main features offered by Outreach are auto dialing, call recording, dash board, lead scoring, performance management, data management, call list management and many others. It is the best tool that enhances team communication and enhances productivity as well. There is a free trial present which can be very helpful for the customers. It is web/cloud based platform and works best for outbound sales. By using Outreach user can send sequence of emails and set the ...

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NE

Noelia E

07/06/20

4.5 out of 5

Important tool for the salescycle in our company.

What do you like best? Using Outreach made it possible for me to see the way the day activities of mine include perspective. Before making use of Outreach, I sent out essential info like emails and phone calls, but for the actions of mine, performance is actually low. By emphasizing the purchase in that every perspective was at various phases of interaction and classifying it based on the amount of interaction, I managed to reproduce approaches and messages effective. In ESD, it might ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].