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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in June 2026: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 641-650 out of 914

CE

Chas E

08/10/20

4.5 out of 5

Outreach

What do you like best? Outreach helps to organize ideas, facilitates the next steps and strengthens the search for ideas and customers. Outreach integrates many different organizational and communication tools in one easily used product. What do you dislike? Outreach is very user-friendly while working I've noticed great problems Recommendations to others considering the product: Make sure to learn to use the tool effectively. Linkedin features are unparalleled and offer ...

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JA

Jose A

08/07/20

4.5 out of 5

Effective Solution

What do you like best? Outreach operations are extremely intuitive. After the training stage, it was extremely easy to start promoting email ads in the background, realizing that I am looking for thousands of messages and do not have to deal with them actively. The simple fact that their sequence stops as soon as the client reacts makes using client/spyware applications much better and more convenient than sending unwanted messages to the client. What do you dislike? It took me ...

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UI

User in Computer Software

08/04/20

4 out of 5

Good experience automating sequence of outreach

What do you like best? how the automation of sequences can be made while changing task set-up and sequencing What do you dislike? the depth of the reporting can sometimes be a little more than necessary, but great for teams who can have a dedicated resource diving into the analytics here Recommendations to others considering the product: i think it would be a great part of a tech stack as long as its used properly, as this enables your sales team to do prospecting at scale, ...

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FS

Francisco S

08/04/20

4.5 out of 5

Outreach

What do you like best? It is very easy to start off and make sequences. Awareness provides several powerful stimuli to automate the workflow between sequences. Reliable command and reporting functions. What do you dislike? The reporting opportunities are quite limited Recommendations to others considering the product: I mean, working with society is a necessity for everyone who is involved in business development and wants to make contacts. What problems are you solving ...

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EH

Eric H

08/04/20

5 out of 5

I LOVE Outreach

What do you like best? Everything - I love the integration with SalesForce, how easy it is to follow up with my leads, and how I can set reminders for activities. What do you dislike? The only thing I dislike is how I can't edit a task when I'm inside of the task. For example, I like to update my tasks with notes. "called on 8/4 @ 2pm" but if I'm on the actual activity/task, i need to go back out to the home page, and edit the task from there. If I could just edit the task notes ...

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DM

Darius M

08/03/20

4.5 out of 5

Outreach review

What do you like best? I love triggers and tasks that come from the future. It allows me to focus my attention on the people who have the best chance of reacting. I am a great supporter of the independent task window - one that makes it easier for me to get the right information when talking on the phone or sending an email. What do you dislike? This is good, this is wonderful! Hopefully, there will be new features soon. Recommendations to others considering the product: ...

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UI

User in Sports

08/02/20

3.5 out of 5

Outreach Review - Sales

What do you like best? Keeps track of the previous conversation you have had with your customers. Your whole team can see your emails and call logs. Works well when you work with a team of 2+ because sometimes you might both communicate to the same person. It also syncs with Salesforce which is nice, for the activity and notes. Salesforce -> Salesloft. Plus, they really take feedback and try to improve, their follow up work is great. They did not have all the workflows that worked at ...

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KA

Katebah A

08/01/20

5 out of 5

Outreach is the best software for sales teams

What do you like best? I appreciate all the different features that Outreach has to offer from the snippets and templates to the sequences that sales reps use with ease. Outreach has seamless integration with different platforms like salesforce and Gmail for example. What do you dislike? At times there can be syncing issues and I find that connectivity issues get in the way of calls. What problems are you solving with the product? What benefits have you realized? I use ...

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MW

Maryam W

07/29/20

3.5 out of 5

Effective sales automation but not the finest

What do you like best? I like that Outreach allows me to be incredibly organized in my outbounding. I can create unique sequences with email, call, and integrated Linkedin tasks. I can manage my contacts/prospects well and easily send put them through different unique sequences. I can create and save templates and see the analytics of my most successful templates. Lots of different capabilities. What do you dislike? I dislike the scheduling system of tasks that prevents my outreach ...

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UI

User in Computer Software

07/29/20

4 out of 5

Great for sequences

What do you like best? I really enjoy the fact that I can throw accounts and leads into a sequence. It frees up a lot of my time. What do you dislike? I don't like fact that I have to sign in every once in a while and it never tells me when I signed out. What problems are you solving with the product? What benefits have you realized? Solving the time suck of reaching out to prospects multiple times. Solved a lot of admin work as well.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].