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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in June 2026: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 631-640 out of 914

UI

User in Computer Software

09/04/20

3.5 out of 5

Good tool, but needs improvement

What do you like best? ability to separate tasks by calls/emails/inmails. allows for better time blocks, which helps me be more efficient What do you dislike? unable to sort by timezone. lots of bugs as i work through outreach where my cursor will skip up 5 lines without me doing anything What problems are you solving with the product? What benefits have you realized? more efficient with my calls/emails/inmails because i can block my time better. visbility into what ...

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UI

User in Computer Software

09/02/20

4 out of 5

Great Sales Automation tool!

What do you like best? Outreach was pretty intuitive overall. Easy to set up cadences and have them be fully automated. Saved a ton of time in outbound sales efforts. What do you dislike? As with most software, there will be times where connections to other software are glitchy. I would have to disconnect and reconnect our CRM integration a few different times since things wouldn't properly sync up. What problems are you solving with the product? What benefits have you ...

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LA

Laura A

09/01/20

4.5 out of 5

Outreach review

What do you like best? Outreach enables you to personalize your outgoing activities depending on the account of yours and run them based on a predefined rhythm. I actually love the integration of Linkedin, making the Sales View function quite simple to work with. Since Outreach possesses a dashboard with everyday tasks, you are able to quickly see what you have to do to realize your weekly and daily goals. What do you dislike? Outreach is normally very slow and usually takes a bit ...

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PC

Patrizia C

08/17/20

4.5 out of 5

I love outreach

What do you like best? What I really love is that templates and email strings are integrated easily into my emails. I love it when a client opens or replies to my email. So I know he's online now and will answer my phone or the next one. Everything happens in real time, so it's easier for me to stay in touch with customers. And I love that my calendar can be coordinated with the CDR team and I can make more appointments. What do you dislike? I want to make it very easy to add many ...

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NR

Nishikant R

08/15/20

4.5 out of 5

An effective and easy service for the sales of your products in a massive way.

What do you like best? This software offers quite complex functions that help in the work performance in a company according to the income entry, as this system is a sales participation platform that helps accelerate the communication workflow of the team of most of companies, revealing necessary information, about the performance that increases the efficiency of the group, I like Outreach since its scope is extremely customizable to adapt to any strategic campaign based on the means of ...

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BF

Bernat F

08/14/20

4.5 out of 5

Outreach

What do you like best? I love the potential to develop as well as automate sequences of one or maybe far more measures for the contacts of mine. This automatic email time management enables me to focus on the daily tasks of mine, while Outreach in a separate window It is like having a separate DTS with me. What do you dislike? Explanations/intensive research is rather hard to figure out with regards to obtaining information on actual contact areas, amounts, generally the amount of ...

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UI

User in Computer Software

08/14/20

4.5 out of 5

best way to automate activity

What do you like best? Sequences are amazing, great reporting too. I'm more organized than I've ever been, it's the best way for me to prioritize reaching out to prospects. The ability to escalate action when prospects are engaging with content is very cool. What do you dislike? I don't like the reporting only because i'm so used to having more into to see when I drill down into reports typically in salesforce. I have lots of data about activities completed but i'd like to be able ...

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KG

Kevin G

08/14/20

4 out of 5

Easy to learn! Easy to use!

What do you like best? It is easy to learn and customize for any org. We have numerous sequences built out by segment and the platform makes it easy for our reps to keep things running smoothly. The LI and Call integration makes it really easy for our reps to live in one view and stay on task. What do you dislike? I wish the analytics could be better regarding positive and negative response rates but recognize that isn't their core value prop. I'd also like to see a little bit ...

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LD

Lucas D

08/12/20

4.5 out of 5

I like Outreach

What do you like best? What I like most about public relations is the fact that it supports data-based decision making, which allows us to optimize our public relations work at both high and low levels. Agile frameworks are used by our business development team, in which we experiment and optimize within small cycles. New features allow us to manage our daily stand with our team. The usefulness of email and note flow provides us with transparency and data layers that are valued and ...

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MI

Mirami I

08/11/20

4.5 out of 5

Outreach

What do you like best? What I like most about public relations is the fact that it supports data-based decision making, which allows us to optimize our public relations work at both high and low levels. Our development team uses an agile framework in which we experiment and optimize in short periods of time. New features allow us to manage our daily stand with our team. The usefulness of email and note flow provides us with transparency and data layers that are valued and trusted by our ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].