Otter.ai Reviews in June 2026: User Ratings, Pros & Cons

Action Items, ownership, and document verification before retention

Otter pilot summarizes key objective discussed to enable the effective development of minutes for retention. Additionally, the Audio recording is clear and enables one to review a meeting and identify key action areas allocated to them and enable effective ownership.

Otter.ai is clutch for client meetings

I've found Otter.ai to be such a valuable tool to have listening to all my meetings. I'll then use the chat feature to summarize notes for both myself, as well as my clients, and use it to create action "to do" lists following from what was discussed during the meeting. I find I now have to take less notes myself during the meeting and I can focus more on the client engagement.

good experience

I am happy this company is well and good. this rule regulations.

Great at what it does but not perfect.

As said on the title, it does a good job at transcripting and summarizing meetings, but a word of caution before using this service. The transcript may also include quips from another person attributed to another person because the quip was made while a person was still speaking, and the AI combines the two as if the same person said it. So you might need to either manually remove the quip from the transcription or leave it be, since there's no way to split it. Also, meeting notes have a ...

It is an extremely good tool for saving…

It is an extremely good tool for saving time. Most of the time I use it to make reports, event summaries or documents on the go. Especially when traveling or in order to save time. It also enables me to get summaries of calls when I need them and speed up communication with my teams.

otter ai changed my life

as someone who loves to both have and share meeting notes, otter ai has totally changed the game for me. it keeps notes, action items, screenshots, and insights into the meeting. it helps me synthesize meetings better and cuts over half of the administrative legwork needed to condense and send out good quality notes. i'm a loyal fan!

It is like having my own personal scribe.

It is like having my own personal scribe. I love that otter can attend meetings while I am away. Currently a free Subscriber will be moving to a paid plan soon. This review was provided as part of a promotion from Otter.

Great Efficiency Tool To Have

I mainly leverage meeting summary and real-time transcription functionalities while it's been integrated into MS Outlook and Teams. It has been a seamless experience so far. Though it misses the mark on name recognition, I think this is a very intuitive and powerful tool that helps me demonstrate active listening during calls.

otter ai changed my life

as someone who loves to both have and share meeting notes, otter ai has totally changed the game for me. it keeps notes, action items, screenshots, and insights into the meeting. it helps me synthesize meetings better and cuts over half of the administrative legwork needed to condense and send out good quality notes. i'm a loyal fan!

Otter Makes Taking Minutes EASY!!

I love how Otter makes taking minutes for meetings EASY as the AI picks up each person correctly. Sometimes I do have to edit the person(s) conversation and the ending/beginning of the next person(s) conversation, but overall Otter is PERFECT! I also LOVE how Otter is able to summarize the meeting with adding "to-do" tasks! The only negative thing is that the "FREE" subscription only allows for 30 minutes when most "meetings' take 1 hour (60 minutes).