Otter.ai Reviews in May 2025: User Ratings, Pros & Cons

Quick review of what you missed

I used otter.ai to record a coaching session with a coachee. After the session is uploaded I will be able to check out what other questions I could have asked but did not. It reminded me the areas I should look into for future sessions. This is important as I am still trying to improve my coaching skills for the ICF certification.

Otter.ai is clutch for client meetings

I've found Otter.ai to be such a valuable tool to have listening to all my meetings. I'll then use the chat feature to summarize notes for both myself, as well as my clients, and use it to create action "to do" lists following from what was discussed during the meeting. I find I now have to take less notes myself during the meeting and I can focus more on the client engagement.

Awesome tool that everyone needs

Awesome tool that every professional needs. Whenever I miss my calls this helps me take points and share the info so that I am able to share with the team.

good experience

I am happy this company is well and good. this rule regulations.

Great at what it does but not perfect.

As said on the title, it does a good job at transcripting and summarizing meetings, but a word of caution before using this service. The transcript may also include quips from another person attributed to another person because the quip was made while a person was still speaking, and the AI combines the two as if the same person said it. So you might need to either manually remove the quip from the transcription or leave it be, since there's no way to split it. Also, meeting notes have a ...

Otter.ai is your new ai partner

My colleagues was using otter.ai a lot, I was not aware of otter.ai at that time. When I started using it I found it helpful which seems like it is an assistant to you. Many times in meeting when we discuss things we forgot to write, here otter.ai comes really handy it combines all the key points which were discussed, what needs to be done and gives a complete summary even it translate from different languages (which are spoken in meetings). Sometimes when I miss meeting it goes there for ...

Invaluable resource

I have reservations about the applications of AI in certain industries but as a transcription tool, it's incredibly helpful. This has been such a fantastic resource for me both in my professional life and for my personal development. With my work, it has allowed me to get a quick transcription of long videos that I can then turn into learning resources. For my own personal education, I have been able to gather information from webinars to review later. Thanks for your such a great resource!

It is an extremely good tool for saving…

It is an extremely good tool for saving time. Most of the time I use it to make reports, event summaries or documents on the go. Especially when traveling or in order to save time. It also enables me to get summaries of calls when I need them and speed up communication with my teams.

Really good for experience

Date of experience: March 28, 2024

Great product - saved so much time!

Used Otter.ai to transcribe interviews for research. Cut the time spent transcribing by more than half. Generally very accurate. Have recommended to friends and would use again. Best feature is where you can click on a word in the transcription and the audio will play from there. Note: this review reflects my honest experience and was provided as part of a promotion from Otter.ai.