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Otter.ai - New SaaS Software

Otter.ai Reviews in June 2026: User Ratings, Pros & Cons

Elevate your meetings with effortless transcription.

3.73

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Starts from $8.33 / User / Month when Billed Yearly, also offers free forever plan

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Otter.ai Reviews & Ratings

3.73

Very Good

Based on 364 ratings & 364 reviews

Rating Distribution

Excellent

(217)

Very Good

(45)

Good

(8)

Poor

(9)

Terible

(85)

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Showing 241-250 out of 364

F

ffllogllg

01/11/23

1 out of 5

AWFUL

AWFUL. CHARGED FOR RENEWAL OF SUBSCRIPTION WITH NO ADVANCE NOTICE. NOT A SINGLE EMAIL RECEIVED FROM THEM IN 12 MONTHS. NO CUSTOMER SUPPORT RESPONSE. DO NOT USE.

F

ffllogllg

01/11/23

1 out of 5

AWFUL

AWFUL. CHARGED FOR RENEWAL OF SUBSCRIPTION WITH NO ADVANCE NOTICE. NOT A SINGLE EMAIL RECEIVED FROM THEM IN 12 MONTHS. NO CUSTOMER SUPPORT RESPONSE. DO NOT USE.

VJ

Valentin Juhasz

01/04/23

2 out of 5

Service was OK until they decided to 3X…

Service was OK until they decided to 3X the price. Service cancelled.

GG

Gray G

01/03/23

4.5 out of 5

"Otter saves time by automating the transcription process"

What do you like best about Otter.ai? I have to interview people and write articles for work. I love using Otter to record and transcribe my interviews. This saves me hours of tedious work and lets me do more of the enjoyable and creative aspects of my job.

CF

Cemal Fatih Keçelioğlu

12/03/22

1 out of 5

Paid for PRO Plan / NO customer support!

Paid for PRO Plan, cannot use its features and cannot get a response from the support after 5 DAYS!!! This app used to be legendary but now it seems like they do not let me access my old notes. Even though I pay for the Pro Plan, and they do not respond to my emails. Disgusting!

CF

Cemal Fatih Keçelioğlu

12/03/22

1 out of 5

Paid for PRO Plan / NO customer support!

Paid for PRO Plan, cannot use its features and cannot get a response from the support after 5 DAYS!!! This app used to be legendary but now it seems like they do not let me access my old notes. Even though I pay for the Pro Plan, and they do not respond to my emails. Disgusting!

RC

Ray C

11/29/22

1 out of 5

Be aware of this company!!

Be aware of this company!!! They will renew your annual plan and charge you without any notification. After that, you cannot cancel your plan with a refund.

RC

Ray C

11/29/22

1 out of 5

Be aware of this company!!

Be aware of this company!!! They will renew your annual plan and charge you without any notification. After that, you cannot cancel your plan with a refund.

AU

Anonymous User

10/27/22

3.5 out of 5

"Otter review"

What do you like best about Otter.ai? Dictation with Otter is improving and the speaker identification feature helps when there are more than two people in the conversation.

CL

Claire Lyons

10/23/22

2 out of 5

Terrible Customer Service

The software is not too bad, but it is impossible to contact Customer Services

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].