Otter.ai Reviews in June 2026: User Ratings, Pros & Cons

Deleted free account the bloody thing…

Deleted free account the bloody thing kept turning up meetings. Even with deleted account the emails kept coming it was borderline spam.

"Good to tool for Voice to text Conversion and Transcript Sharing"

What do you like best about Otter.ai? Otter.AI is the artficial intelligence based tool which help us to convert voice into text. Some cool features are : - Convert real time voice in text

"Seems Slow"

What do you like best about Otter.ai? When it worked it was always unfortunaely slow. I believe this is due to server traffic. What do you dislike about Otter.ai?

Wish I can give them 0 star absolutely…

Wish I can give them 0 star absolutely disgusting Customer service agent was rude lulianna . These peoples have taken £22.80, £0.80, £136 payment within one month of start tablet not working no integration. Pathetic service no invoice the person who sold out to me didn’t send no contract but signed a contract came to know today I have cancelled it straight away as it was useless with in calling off period . Taking them to complain small Buisness stay away and mr Luke sober can you call me ...

very offensive software

very offensive It attacked my privacy, emails and my meetings! It joined my meetings while I do not asked or even while I do not joined, and take notes from my meetings! I am searching to find a way to get rid of it.

"Good tool to get meeting transcription and summary"

What do you like best about Otter.ai? Transcribe Google Meet in real-time • Closed captions for accessibility

Otter hacked my account and sent…

Otter hacked my account and sent government sensitive data to all of my email contacts to promote itself. This was a Federal offense that put my job in jeopardy. I didn’t even get an apology.

THE SOFTWARE AND SERVICE ARE APPALLING

This is an appalling piece of software. In short: Signed up for free account. Opted for it not to 'join' meetings automatically but it still did. Removed my account, but otter still joining my meetings. Sent 3 emails to their support but no answer and issue remains unresolved. AVOID AT ALL COSTS

One BIG problem …

One BIG problem at the outset is that there is no customer service number to call so any issue is challenging to get resolved in a timely fashion as it is too much back and forth with the customer service email and sometimes they don't fix the problem or address the wrong issue! The software is buggy and has several issues... half the time, the Zoom URL is reported as "Invalid" within Otter while it is still a perfectly good URL for me to join the meeting; So critical meetings that I ...

Extremely Invasive and aggressive…

Extremely Invasive and aggressive software. You wont even realise its got into multiple colleagues computers without permission. There's another thing that behaves like this ... A VIRUS!! Also i got charged multiple times for no reason. after subscribing for annual at $99.99, i somehow got charged random amounts between $197 and $99 over the next few days again totalling around $500