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Otter.ai - New SaaS Software

Otter.ai Reviews in May 2025: User Ratings, Pros & Cons

Elevate your meetings with effortless transcription.

4.1

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Starts from $8.33/User/Month when Billed Yearly, also offers free forever plan

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Otter.ai Reviews & Ratings

4.1

Very Good

Based on 81 ratings & 355 reviews

Rating Distribution

Excellent

(208)

Very Good

(45)

Good

(8)

Poor

(9)

Terible

(85)

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Showing 191-200 out of 355

RM

Richard MacNamara

09/14/23

1 out of 5

This is the worst software tool ever…

This is the worst software tool ever invented - despite the correct settings, it will continue to join all your meetings (EVEN THOSE ARRANGED BY OTHER HOSTS) which leads to embarrassing conversations - the owners of Otter probably think they are being clever - 'oh all these new people will see our brand and want to subscribe' - no the truth of the matter is that it is seen as a massive invasion of privacy - no-one wants it to join a call UNLESS YOU ARE THE HOST - have deleted account, will ...

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NL

Nigel Le Grice

09/13/23

1 out of 5

Deleted free account the bloody thing…

Deleted free account the bloody thing kept turning up meetings. Even with deleted account the emails kept coming it was borderline spam.

AJ

Arushi J

09/10/23

3.5 out of 5

"Good to tool for Voice to text Conversion and Transcript Sharing"

What do you like best about Otter.ai? Otter.AI is the artficial intelligence based tool which help us to convert voice into text. Some cool features are : - Convert real time voice in text

RW

Richard W

09/06/23

2.5 out of 5

"Seems Slow"

What do you like best about Otter.ai? When it worked it was always unfortunaely slow. I believe this is due to server traffic. What do you dislike about Otter.ai?

IH

Irshad Hussain

09/06/23

1 out of 5

Wish I can give them 0 star absolutely…

Wish I can give them 0 star absolutely disgusting Customer service agent was rude lulianna . These peoples have taken £22.80, £0.80, £136 payment within one month of start tablet not working no integration. Pathetic service no invoice the person who sold out to me didn’t send no contract but signed a contract came to know today I have cancelled it straight away as it was useless with in calling off period . Taking them to complain small Buisness stay away and mr Luke sober can you call me ...

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AS

A Sh

09/05/23

1 out of 5

very offensive software

very offensive It attacked my privacy, emails and my meetings! It joined my meetings while I do not asked or even while I do not joined, and take notes from my meetings! I am searching to find a way to get rid of it.

CM

Chandan M

08/19/23

4 out of 5

"Good tool to get meeting transcription and summary"

What do you like best about Otter.ai? Transcribe Google Meet in real-time • Closed captions for accessibility

HM

Helen Mills

08/13/23

1 out of 5

Otter hacked my account and sent…

Otter hacked my account and sent government sensitive data to all of my email contacts to promote itself. This was a Federal offense that put my job in jeopardy. I didn’t even get an apology.

JB

John Briffa

08/13/23

1 out of 5

THE SOFTWARE AND SERVICE ARE APPALLING

This is an appalling piece of software. In short: Signed up for free account. Opted for it not to 'join' meetings automatically but it still did. Removed my account, but otter still joining my meetings. Sent 3 emails to their support but no answer and issue remains unresolved. AVOID AT ALL COSTS

DK

Dhananjay Khedekar

08/09/23

1 out of 5

Extremely Invasive and aggressive…

Extremely Invasive and aggressive software. You wont even realise its got into multiple colleagues computers without permission. There's another thing that behaves like this ... A VIRUS!! Also i got charged multiple times for no reason. after subscribing for annual at $99.99, i somehow got charged random amounts between $197 and $99 over the next few days again totalling around $500

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].