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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 131-140 out of 2093

HK

HYUN K

12/14/23

5 out of 5

"small business should start openphone now then later"

What do you like best about OpenPhone? easy to use, save a lot of company phone bill,

AU

Anonymous User

12/14/23

5 out of 5

"Overall review"

What do you like best about OpenPhone? Really love all of the features of OpenPhone. All of the options and very user friendly What do you dislike about OpenPhone?

AP

Amanda P

12/12/23

5 out of 5

"The system is intuitive and the staff are able to shift gears based on client needs"

What do you like best about OpenPhone? We are new to OpenPhone, but our transitions has been smooth. Customer support has been a huge help. We are excited to use the number of features offered,especially the snippet responses for customer messages.

JC

Juan C

12/12/23

5 out of 5

"Finally! I found home for my Cloud Phone Services"

What do you like best about OpenPhone? How easy and intuitive is the system when in use What do you dislike about OpenPhone?

AU

Anonymous User

12/11/23

5 out of 5

"Great service, very fast and reliable"

What do you like best about OpenPhone? Everything now. They keep adding things I needed and didn't know I needed What do you dislike about OpenPhone?

NC

NATHAN C

12/11/23

5 out of 5

"i always grade based on after sale service....A+"

What do you like best about OpenPhone? ease of use. inexpensive for start up/fledgling companies What do you dislike about OpenPhone?

AU

Anonymous User

12/10/23

5 out of 5

"Simple, straightforward, good pricing"

What do you like best about OpenPhone? OpenPhone made it very easy to set up a toll-free phone number for my business at a reasonable price. I love that I can add additional numbers if I need to, and that I can customize my voicemail.

SD

Sarah D

12/09/23

5 out of 5

"Great customer service, has kept my numbers operational with all the recent texting requirements"

What do you like best about OpenPhone? OpenPhone has been great to have for my small business with 3 different numbers. The service is reliable, the options to customize are top-notch, and customer service has been responsive and helpful.

JD

Jason D

12/09/23

5 out of 5

"Best Dialer services in the USA"

What do you like best about OpenPhone? I liked the best is their interface is so Much good What do you dislike about OpenPhone?

LE

Laurie E

12/08/23

5 out of 5

"I love Open Phone - its user friendly ,"

What do you like best about OpenPhone? I love Open Phone - its user friendly , and the Customer Support Staff are great . I love the features that the platform offers and many settings to customize how you like.The ease of use in setting things up , and day to day use of gathering messages or replies .

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].