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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 111-120 out of 2093

CA

Cindy A

01/11/24

5 out of 5

"Love OpenPhone"

What do you like best about OpenPhone? It is excellent that we can have multiple users (our reps) respond to one client (customer) and keep track of all info through the one text message that is sent and we can make internal notes (internal thread) as we go.

CA

Cindy A

01/11/24

5 out of 5

"Love OpenPhone"

What do you like best about OpenPhone? It is excellent that we can have multiple users (our reps) respond to one client (customer) and keep track of all info through the one text message that is sent and we can make internal notes (internal thread) as we go.

JO

John O

01/09/24

5 out of 5

"New OpenPhone user- love it."

What do you like best about OpenPhone? I love the ease of use across platforms. The app is clear, simple, and useful. I moved from a platform that was complex and a I felt like I was always trying to remember how to do fairly basic actions.

JO

John O

01/09/24

5 out of 5

"New OpenPhone user- love it."

What do you like best about OpenPhone? I love the ease of use across platforms. The app is clear, simple, and useful. I moved from a platform that was complex and a I felt like I was always trying to remember how to do fairly basic actions.

HP

Hardik P

01/08/24

5 out of 5

"Openphone"

What do you like best about OpenPhone? OpenPhone is praised for its user-friendly design, virtual phone features, flexibility, integrations, affordability, and responsive customer support.

AU

Anonymous User

01/08/24

5 out of 5

"Client Success Manager"

What do you like best about OpenPhone? So convenient and efficent, ease of use, customer support What do you dislike about OpenPhone?

AU

Anonymous User

01/08/24

5 out of 5

"Client Success Manager"

What do you like best about OpenPhone? So convenient and efficent, ease of use, customer support What do you dislike about OpenPhone?

HP

Hardik P

01/08/24

5 out of 5

"Openphone"

What do you like best about OpenPhone? OpenPhone is praised for its user-friendly design, virtual phone features, flexibility, integrations, affordability, and responsive customer support.

JM

Jimmy M

01/07/24

4.5 out of 5

"Good Customer Service"

What do you like best about OpenPhone? I love the user interface on the mobile app as well as on the desk top. I have been using them for a couple months now it has helped my business continue to grow and work more effectively with our communication side. As well the customer service side has been very responsive via email.

TW

Twana W

01/04/24

5 out of 5

"Great phone service"

What do you like best about OpenPhone? I love how easy it is to use. I also love that open phone automatically records the calls. If I have any questions for customer service. They answer promptly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].