OpenPhone Reviews in May 2025: User Ratings, Pros & Cons

Terrible 😞

Terrible 😞! If you need any type of customer service, care or communication this is NOT for you! Even though this is a “communication” company they do a terrible job communicating!!!! At this point, I would pay more for better service. Pick something else!!!!! Don’t do this if you have a real business! This is fine for start up projects. But if you need a business to rely on this is NOT IT!

I started a trial and I did my first…

I started a trial and I did my first phone call and the caller ID was another companies. They told me there's nothing they could do about changing it to mine. I just tried signing up for a chat to see if they fix that and it told me my chat would start in 11 days seven hours and 25 minutes… I wish this was an option for my business

I recently had an outstanding customer service experience that exceeded all expectations. The key factors that made this encounter exceptional were: Prompt and Efficient Assistance (5/5): The respons

I recently had an outstanding customer service experience that exceeded all expectations. The key factors that made this encounter exceptional were: Prompt and Efficient Assistance (5/5): The response time from the customer service team was impressively fast. I was connected with a knowledgeable representative who efficiently addressed my queries and concerns. The swift resolution of my issues demonstrated a high level of competence and dedication to customer satisfaction. Clear and ...

I recently had an outstanding customer service experience that exceeded all expectations. The key factors that made this encounter exceptional were: Prompt and Efficient Assistance (5/5): The respons

I recently had an outstanding customer service experience that exceeded all expectations. The key factors that made this encounter exceptional were: Prompt and Efficient Assistance (5/5): The response time from the customer service team was impressively fast. I was connected with a knowledgeable representative who efficiently addressed my queries and concerns. The swift resolution of my issues demonstrated a high level of competence and dedication to customer satisfaction. Clear and ...

They are very kind and offered…

They are very kind and offered solutions during onboarding. Highly recommended

They are very kind and offered…

They are very kind and offered solutions during onboarding. Highly recommended

"Works all the time"

What do you like best about OpenPhone? With Openphone you can take it anywhere on almost any device, Can be used privately or for business. I like that I can receive and send texts as well. Has many options to set up in the backend area to suit your business needs. It is not only a phone number, it also has a business suite to cater to your needs of how you would like to use your number

"Works all the time"

What do you like best about OpenPhone? With Openphone you can take it anywhere on almost any device, Can be used privately or for business. I like that I can receive and send texts as well. Has many options to set up in the backend area to suit your business needs. It is not only a phone number, it also has a business suite to cater to your needs of how you would like to use your number

"Amazing business phone system"

What do you like best about OpenPhone? I have been using the OpenPhone system for the past 2+ years and have tried other systems out there, but OpenPhone is the best and most user-friendly of them all. It has allowed us to centralize and streamline all of our phone systems and incorporate them smoothly into the other tools that we use. The best features so far would be Analytics, and the communication we can have between staff within conversation threads with customers.

"Amazing business phone system"

What do you like best about OpenPhone? I have been using the OpenPhone system for the past 2+ years and have tried other systems out there, but OpenPhone is the best and most user-friendly of them all. It has allowed us to centralize and streamline all of our phone systems and incorporate them smoothly into the other tools that we use. The best features so far would be Analytics, and the communication we can have between staff within conversation threads with customers.