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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Spotsaas Editor’s POV

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 451-460 out of 508

AB

Allison B

01/23/17

3.5 out of 5

Powerful All-In-One Marketing and Sales Platform

What do you like best? Ontraport (previously Office Auto Pilot) has made significant improvements in the last 2-3 years. I love that it is a complete marking and sales solution from start to finish. It can do everything from email marketing to sales pages to affiliate programs. Instead of having to link a bunch of programs together, you can do it all with Ontraport. What do you dislike? It is clunky to set up email marketing sequences when compared to other systems such as ...

Read more

KK

Karen K

09/16/16

5 out of 5

Absolute Necessary Business Tool!

What do you like best? First off, the support at Ontraport is like no other. The response rate is high and they go way out of their way to help. The support staff always goes above and beyond. Plus they have an amazing Facebook group that cultivates community and sharing. What I love about Ontraport itself is the structure and logic it is based upon. I am a very linear, logical person and everything within Ontraport is laid out in that way. On the surface it may not look as fancy as ...

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AI

April I

09/14/16

5 out of 5

One of the BEST decisions I made for my business

What do you like best? By far, the customer service and their company culture. I think of Ontraport as my trusted business partner What do you dislike? I wish there was countdown timer capabilities in the emails What problems are you solving with the product? What benefits have you realized? I was able to streamline my membership, shopping cart, affiliate program, CRM and so much more!

MC

Michael C

09/14/16

5 out of 5

A great service

What do you like best? Ontraport does everything I need and more. The team at Ontraport always seem to be innovating and listening to what the customer base is asking for - it makes for a great fit. Just following some of the advice they have there blog, I have been able to increase my business's bottom line. Things like cart abandonment sequences and lead segmentation are a cinch. What do you dislike? It would be nice to have a more visual editor for laying our sequences. I ...

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RG

Ryan G

09/13/16

5 out of 5

Simply Amazing...

What do you like best? Customer Service, no doubt, customer service. With software as powerful and complex and a CRM like ONTRAPORT, you are going to run into challenges and have questions. They are always friendly and willing to help with anything I need. What do you dislike? The user interface is a bit old school looking, but it gets the job done. At the end of the day, my user experience is not nearly as important as what my customers see and their forward facing design tools ...

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MJ

Matt J

09/13/16

5 out of 5

Its like a Rolls Royce - Without the expense

What do you like best? Ontraport is a Beast of a Marketing Machine My business has really starting to take off since we started to use it We're such big fans that we've signed up a number of our clients to Ontraport too (one signed up just yesterday (13 Sep 16)) and a couple more are waiting in the wings What do you dislike? Honestly, I can't think of anything I dislike (the team at OP are often so far ahead making development changes that when rolled out they're a pleasant ...

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ML

Marc L

09/01/16

0.5 out of 5

Terrible ability to customize templates and VERY deceptive cancellation policy (son't believe what t

What do you like best? Easy to get started. And their pre-sales customer service is very responsive to questions. What do you dislike? Everything else. For starters, terrible ability to customize templates and VERY deceptive cancellation policy. In addition, their templates do not show up very well to cell phones and there is a very limited number of widgets. Recommendations to others considering the product: Try Wix.com or 1and1.com. You'll be much better off. What ...

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IA

Industry Analyst / Tech Writer in Public Relations and Communications

07/28/16

5 out of 5

Build A Better Business Publish. Market. Sell. Organize.

What do you like best? Ontraport allows one to Build A Better Business Publish. Market. Sell. Organize. Publish - Publish beautiful, mobile ready websites with a few clicks Market - Market your business with email, SMS, postcards and more What do you dislike? There is nothing I dislike and there is a good variety of pricing points - getting started, pro or team price points. Recommendations to others considering the product: multi-channel marketing ...

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UI

User in Education Management

07/21/16

4 out of 5

Great for customer satisfaction

What do you like best? I like that in acne to carry around with me a snapshot of my business. I can access data, tools, and customer infor in a second. Extremely helpful on the go and in the moment What do you dislike? Nothing so far, no complaints as of yet Recommendations to others considering the product: Great app for the busy person What problems are you solving with the product? What benefits have you realized? As my personal business is growing, it's harder ...

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KN

Kyle N

07/20/16

4 out of 5

Good marketing automation software

What do you like best? Ontraport has helped me automate my marketing campaigns for a couple of clients. It's extremely useful to be able to track my contacts, and email them, add tags based on their actions, etc. What do you dislike? Some tasks are a bit tedious. The email editor isn't the best, and the new Ontramail and Ontraform features are far too restrictive. Rules and sequences can also be a bit restrictive, but are overall very useful across the board. Recommendations to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].