Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Great platform product, especially for the price

What do you like best? Very solid, nearly all-in-one platform for CRM, email/funnel creation and management, and landing pages. Since it also includes Boolean logic rules you can create automation fairly quickly and automate your funnel management and systems quite well. Very easy to use once you understand the programs structure. For me the key was to have Boolean logic at an affordable price in an easy to use package. Customer service is outstanding and they offer several levels of ...

It's better than I expected

What do you like best? I love that Ontraport is an all-in-one CRM that is easy to navigate (once you get the hang of it). I also really love the customer service they provide. They have an active Facebook community led by Ontraport staff that is really top notch. Also they chat option is available about 20 hours a day. What do you dislike? It takes some getting used to. I had to hire a team member to support the setup. Recommendations to others considering the product: ...

Full-featured Marketing Automation Platform

What do you like best? So far we love the features and functionality that Ontraport provides. They also worked with us on pricing based on our needs to we are happy with what has been made available to us. Even though this has feature similar to Infusionsoft it is much more cost effective and doesn't require the significant up-front training that Infusionsoft does. What do you dislike? There is a lot of complexity here so when you first login it can be overwhelming. It feels a bit ...

Useful and great chat customer service

What do you like best? I love that it has so many uses! We can send out newsletters, have landing pages, add products and coupon codes quickly, etc. I also love their online chat support that can help right away with any issues. What do you dislike? It isn't incredibly user friendly (to find where to add certain items such as coupon codes isn't necessarily where you would expect it to be) but they have great online support. Recommendations to others considering the product: ...

A lot of problems and bugs, terrible CRM and email template design features.

What do you like best? Support seems responsive but it really does not make sense when features are not good; What do you dislike? 1- Terrible CRM features. there is absolutely no logic. I am a software developer and run marketing agency and have used many CRMs like infusionsoft, agilecrm, basecamp, salesforce, teamwork, but this was the worst. 2- Their email design editor is not user friendly, we were so frustrated that we ended up using html source code and wasted a lot of ...

Oh, so bad. So very bad.

What do you like best? That we are not using it any more. I don't really have 40 characters of stuff to say except that we are SO HAPPY to be away from Ontraport. What do you dislike? That we ever used it in the first place. I don't really have 40 characters of stuff to say except that we are SO HAPPY to be away from Ontraport. Recommendations to others considering the product: Don't do it. Don't waste another minute even thinking about it. Your business is too important ...

Updated Review:: Ontraport is a LOT for not much support.

What do you like best? When I decided to dramatically uplevel my consulting business - The Yogipreneur - I knew my business model was shifting from 1 to 1 services to online training programs. As I started to build out my suite of training programs, I quickly realized that I needed 5 different solutions {membership software, video hosting, automated email marketing, affiliate management, and shopping cart} to handle what Ontraport offered in ONE. I love that all my programs can exist ...

After being a paid member of Ontraport I personally found the service to be lacking

What do you like best? After reading through the website and tutorials the system looks great and would really help our business, the truth being that the company has not rectified issues that are 100% necessary to allow us to use the product. Very disappointing and expensive to say the least. What do you dislike? As we all know we all have businesses to run and I personally think that 8 days is too much time to leave a business in limbo. I know some people are just frustrated when ...

Ontraport - all I needed to grow my business!

What do you like best? What's important when learning a new system - customer support! In my business we need to be sure our customers are well taken care of and speed of implementation is very important to us. We truly appreciate the support of ONTRAPORT and their software. UltimateMusicTheory.com What do you dislike? As in any software, there are always things it can't do. Working towards quickly resolving issues in the new 3.0 will be greatly appreciated. thanks! What ...

Excellent customer service and a very good product.

What do you like best? I've been using Ontraport to run my business for about a year and a half. During this time we've grown in size and sophistication. And the Ontraport software has largely enabled that growth. More than anything, their customer service is fantastic. The people there are given freedom to do what they feel is best to solve your problem and to answer your question. No software is perfect and no person is perfect, but you get the feeling that they listen, they care ...