Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Keeps getting better & better

What do you like best? The visual campaign builder in Ontraport 5.0 released in June 2017 is AMAZING. It is easy to use, intuitive and has already started to radically transform the way we are systematizing our business. What do you dislike? The customer support can be slow. This is rarely a show stopper because the user community on the Facebook Group is so active and knowledgeable, I can often get answers there quicker and even with various ways of how to do something. ...

The definition of simplicity.

What do you like best? With their most recent update, Ontraport has literally knocked it out of the park. One of the biggest and most important improvements (in my opinion) is the simplicity of the tracking that is built in to the new visual campaign builder. I used to dread trying to interpret all the tracking information that is available to us... I actually don't think I ever had our tracking software fully set up because figuring out all the steps/goals/etc was clunky and ...

The best solution I have found for all in one CRM

What do you like best? Having landing pages, sequences, contact database and campaign mapping all under one roof (oh I forgot shopping carts and forms too!) means I don't have to go and pay 3 or 4 MORE subscription fees but more importantly learn 3 or 4 more bits of software. Time is money and learning 1 product makes/saves me both. What do you dislike? It takes a while to learn some of the advance features but hey they are advanced features. I wouldn't expect an F1 race car to be ...

Best reporting and campaign builder

What do you like best? The newly launched reporting tool gives you a complete overlook on what is going on in your account and what are your results. The power of ONTRAPORT is that it is highly customizable - it can do everything you want it to do, you just need to have the idea. You can achieve a lot of complicated setups with custom objects and all the tasks, lead routers, sales teams, etc. To me, as I've worked with a lot of tools on the same or higher level, this is still the ...

An incredible platform. The best I've used in 10+ years running my own businesses

What do you like best? Ontraport is the best small business software out there, bar none. Flexible. Easy to use. Intuitive. And SUPER powerful. Since we've implemented Ontraport we have saved literally 0.8 of a staff member's time in admin and tasks (our previous platforms were SugarCRM, Infusionsoft). That's, like, $40,000 worth of saved time!!! I LOVE the fact that it is effectively an all-in-one solution that will be enough for pretty much any small to medium sized business. ...

I love how I can import all my contacts …

I love how I can import all my contacts from excel using a .cvs file and EVERYTHING is there.So much customization, and every day I find something new I can do with my ONTRAPORT account. Their email marketing is no joke -- I used to only get 20 or so new leads a months, and now it's nearing 500. Incredible.

The Swiss Army Knife of Business Tools

By far the best business automation platform there is out there. Powerful! Everything you would need to start a business in one place. Love how seamlessly the unified system works together. It's nice to have all my tools under one account so there are no integration issues.

All-In-One Platforms Are The Way To Go

I used to have multiple one-point software and business tools, but it felt like I was tangled in technology. Integrations never fully worked, and it all felt messy. I'm telling you, when I switched to ONTRAPORT, it changed everything. I had all my data in one place... I'm not kidding, ALL MY DATA. Customer demographics, engagement levels, automated CRM, business talks automated, sales force automation, payment, etc. etc. Also, I used to have to contact and wait around on a ton of different ...

Customizable... but at what cost?

What do you like best? Ontraport's greatest strength is its ability to be customized. You can set up a lot of fields and rules and sequences to create highly customized workflows... if you really know what you're doing. At my previous employer, when we used this tool, only one person had the know-how to make Ontraport really valuable for us. And for her, managing Ontraport was almost a fulltime job. However, for companies on a limited budget, you can create some functionalities that ...

Great salesfunnel automation options but restrictive templates

What do you like best? When creating a sequence of automated emails (especially in regards to a sales funnel or a client retention funnel)--Ontraport offers an incredible level of automation. You can send an email out to a prospect, and depending on their actions, set up a variety of corresponding emails to follow. Did they click a certain link that shows they have interest in one of your products? Why not create an automated follow up that offers a promotion for said object. Etc. etc. ...