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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Spotsaas Editor’s POV

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 421-430 out of 508

UI

User in Professional Training & Coaching

01/14/19

3.5 out of 5

Great and very powerful system, but user experience is a bit complex

What do you like best? I love how powerful this system is. Ontraport can really do a lot with regards to my email and customer management. And the insights it provides are very useful. What do you dislike? The user experience isn't the easiest. There are a lot of bells and whistles and extra steps I need to go through to make the process of emailing to my list, and it can be time-consuming. It would be helpful if there were templates or other things I could use to create really ...

Read more

J

Jake

10/31/18

1 out of 5

Ontraport CREDIT CARD FRAUD

Ontraport facilitates CREDIT CARD FRAUD.That's good news is you're an unscrupulous business looking for a platform. It's less good news if you're a customer and are considering doing business with a vendor who uses Ontraport. If the vendor uses Ontraport to charge your credit cards, repeatedly and fraudulently, Ontraport support will simply tell you, "good luck, not our problem". To be safe, don't use vendors who use Ontraport as a platform.

AI

Administrator in Education Management

10/08/18

4 out of 5

Ontraport is a VERY strong tool, as long as you take care of the information it uses for automation

What do you like best? You can specifically target very specific groups of people What do you dislike? I wasn't in charge of our team's initial transfer into using this program, so problems were created--and that's what I'm currently working to fix. It's not really Ontraport's fault, but I'm having to implement plans and systems for our office to use Ontraport to its best ability. Example: people in our HR department that enter in contact info for us have to make sure to enter it ...

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UI

User in Hospital & Health Care

09/10/18

5 out of 5

User Friendly and Robust

What do you like best? I especially like the help options and user training provided directly through Ontraport. What do you dislike? Some options are not customizable and having issues with payment tracking. What problems are you solving with the product? What benefits have you realized? Data analytics and tracking

CI

Consultant in Management Consulting

07/05/18

4 out of 5

Good and improving

What do you like best? The fact that it acts as a main hub for my whole business is great. It ties everything together What do you dislike? Lately that have been a lot of bugs and outages that are making me lose trust What problems are you solving with the product? What benefits have you realized? Solving the problem of having my business spread out amongst too many tools. Helps me consolidate

AI

Agency in Marketing and Advertising

04/05/18

5 out of 5

Dynamic machine

What do you like best? Marketing automation at its finest. You can do what you can think of. Very cool What do you dislike? The certification has an expiration. It doesnt have before What problems are you solving with the product? What benefits have you realized? Marketing automation

AI

Administrator in Marketing and Advertising

02/20/18

0 out of 5

just a no!

What do you like best? i only was interested in traffic split test option so I could improve my conversion What do you dislike? this kind of out-dated landing page creator should not exist in 2018. they don't support HTTPS so the access to your landing page will be stopped by browser warning that this page might be a fishing page and browser doesn't recommend to visit it. very nice for a new business, isnt it. the landing page will have an issue with search optimization, no ...

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NM

Nina M

02/09/18

5 out of 5

Best CRM out there - Ontraport is the new Gold Standard!

What do you like best? I love that they have amazing support. They are always available to help when I have questions or feel like I need a walk through of my campaign before it goes live. I love that they don't haggle and charge you when you need help like other companies do. There's no huge startup costs, and they helped me find a plan that suited my needs at the time rather than just pressuring me into a high priced solution. What do you dislike? The page builder could use more ...

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AI

Administrator in Marketing and Advertising

01/04/18

4.5 out of 5

Two Years with Ontraport

What do you like best? I have been using Ontraport for over 2 years now and their customer support is top notch. What do you dislike? A few of the shipping features need to be updated, but they are working on that. Recommendations to others considering the product: At the very least get on a demo with them. What problems are you solving with the product? What benefits have you realized? full sales solution for my customers who do not need a full blown shopping cart.

AV

Andres V

11/20/17

4.5 out of 5

Super complete marketing, sales and CRM platform.

What do you like best? I like best campaigns combined with sequences and global rules using the API connection. You can really take your marketing to the next level by utilizing ontraport to it's full capabilities. With this tool, if you know what you are doing you could build a company up to the 10M revenue mark. This is powerful. Ontraport has it all. What do you dislike? Ontrapages builder could improve, also the campaigns lag if you are working with big numbers (higher than ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].