Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Marketing System With Responsive Support & Great Help

What do you like best? That they have everything in one tool with the software from crm to landing pages and being able to do transactions. And that the Support does their best to help you get things off the ground with the Software, with live interactions and screenshares, not many companies do that. What do you dislike? That there is a steep learning curve that takes long to get used to with the software and I had issues with it at times with my emails and pages, which took time ...

Great Customer Service

What do you like best? I cannot say enough about Ontraport’s customer service and onboarding. I love the ability to schedule 15 minute screen share and help sessions. What do you dislike? There’s not many templates to choose from, it can be a bit glitchy, and it’s not html friendly. Recommendations to others considering the product: Have a clean, simple marketing strategy in place. What problems are you solving with the product? What benefits have you realized? It’s ...

AFFORDABLE Business Automation At Its Best

What do you like best? I love everything about the Ontraport CRM platform ... the automation features, payment processing, landing pages & forms, ease of use, and most of all, everything you get for the super affordable price you pay. You really just can't beat it! I also love the third-party integrations & continued growth that I see in Ontraport ... the list goes on. So thank you for being great! I've had you for a few years now and have referred many people to you already. I look ...

Kinda chunky

What do you like best? all in one solution with just one cost, that is the only benefit. What do you dislike? It is a slow platform. High learning curve. Difficult to navigate What problems are you solving with the product? What benefits have you realized? All in one solution

Effective CRM for Lead Management and Customer Success

What do you like best? I like that we were able to utilize Ontraport for Lead Management & Customer Success. I also like the Ontraport interface a lot because it makes it easier to use. We were pretty familiar with other CRMs like SalesForce and InfusionSoft before coming on board with Ontraport, and so the learning curve was not too sharp. Now we use Ontraport primary for Managing Leads, Campaigns for Leads, and Renewal Sales. We don't use the e-commerce part of Ontraport, and we use ...

Many functions that increase your business sales

What do you like best? Understanding and using this system is simple and does not require great knowledge in the matter, however when acquiring this system you will have to complete the learning process through the use of tutorials and the assistance of the technical support team that are an excellent group, very attentive and make one confident in what he does. Once installed and configured, this program will be your best ally and I love that since it lets me see many functions with ...

CRM full of possibilities

What do you like best? It has a lot of information once you get inside the software. It is very important to me that the programs have sufficient data and introductory information to better understand the system. Ontraport has tutorials that help you learn better what your tools and options are. Automation allows you to execute and perform tasks that can be repetitive much faster and more efficiently. You can automate data integrations by using your tools and performing tasks more ...

Bad customer support makes for a bad experience

PROS & CONS What are the best aspects of this product? This software seemed lik ea good deal but was a disappointment in the end. I'd recommend HubSpot. What aspects are problematic or could work better? NA What features/services would you like to see in future versions of this product? NA What specific problems in your company were solved by this product? NA Are you a current user of this product? Yes

Great All in One Platform

What do you like best? Ontraport is a powerful all in one program perfect for small businesses that want to have email campaign functionality, website plug-ins (forms and pages), and contact management. As a small team, we like being able to have one program that fits all of these needs so that all contact data is collected and tracked in one place. The program itself has a lot of customization options so you can create fields for companies and contacts that are relevant to your ...

Amazing CRM Product and the Customer Service and Support is Fantastic

What do you like best? Very easy to learn and use. Their tutorials are Great. Very easy to train my staff on this program. Ontraport runs and has automated so many of the processes of my business and made my digital marketing seamless. And their customer service and support is exceptional. They are friendly, helpful and really go the extra mile. And I love how it integrates with Facebook. What do you dislike? There is 1 tiny things... I am based in South Africa and unfortunately my ...