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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Spotsaas Editor’s POV

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 221-230 out of 508

KA

Kendyl Adams

04/05/21

5 out of 5

Best Ever

I love how I can always go to their support team and get the help I need! They're always so friendly and kind, patient as they deal with my questions, and knowledgeable with their answers. I feel like I can fearlessly work in Ontraport because I have such good backup.

I

IAWP

03/31/21

5 out of 5

Tutorial Videos Rock

There are so many things you can do with Ontraport and if you don't know how to do something, the support team there is awesome. They are happy to make quick tutorial videos and that speeds up the learning process as well as getting things in place without too much overwhelm and frustration.

MM

Maggie Moon

03/26/21

5 out of 5

Support is extremely helpful in…

Support is extremely helpful in figuring out the capabilities of the platform.

W

WBH

03/26/21

5 out of 5

Great experience

Saif was super helpful in helping me with my invoice issue. He explained where the issue came from and what possible solution that would help.

AB

Andres Bohorquez

03/24/21

5 out of 5

Ontraport is awesome

Ontraport is pretty intuitive and awesome to use. It has a learning curve but their live chat support are always awesome and quick to respond, suggest solutions and guide through any troubleshooting.

MH

Maeve H.

03/22/21

5 out of 5

I continue to be blown away by the…

I continue to be blown away by the expertise and professionalism of all associates at Ontraport. It's why I am OK giving them a sizable monthly retainer each month to run and operate my backend. Even if I don't get my initial concerns addressed (because I don't always have all the moving parts connected), I am directed on how I can get my problem solved with the missing steps/pieces provided by your team. So grateful to you all!

JR

Jennifer Russell

03/22/21

5 out of 5

Ontraport has the best live chat…

Ontraport has the best live chat customer service I've ever experienced. Nearly every person there is super knowledgeable, gives you resources and solutions and even screencasts and videos to walk you through it and does it super fast. I love ontraport and recommend it all the time. I worked with Rochelle today on an issue with a somewhat obscure integration and she helped me with solutions super fast. Thank you ontraport for being such a 5 star company all around.

KM

K McGowan

03/17/21

5 out of 5

Can't thank you enough.

I hit the ground running (and seemingly on fire) when joined a team that was preparing for a launch and using this service. I was completely unfamiliar with it, but I quickly learned that I can always count on Ontraport support to send me in the right direction -- but today Saif went above and beyond. He helped me in chat several times today during a stressful launch. By answering my questions quickly and thoughtfully, sending (and then re-recording and resending) video walkthroughs so that ...

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DS

Dominic Stasi

03/17/21

5 out of 5

A great platform with great support

A great platform with great support ! Solved my problem in a few minutes

WV

Willy Valladares

03/15/21

5 out of 5

Whitney helped me with precise…

Whitney helped me with precise diagnoses and explanations. In a matter of minutes, I could adjust my campaign and make it run. All Whitney's comments were kind and warm. Thanks, Whitney

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].