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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Starts from $24/Month

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Expert's Review

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 211-220 out of 508

P

Partnerships

04/21/21

5 out of 5

Saif was so helpful!

Date of experience: April 22, 2021

C

Cherry

04/21/21

5 out of 5

Ontraport team members are always kind…

Ontraport team members are always kind and helpfull. Not only helping the tech stuff but I feel emotional support too. I fell they truly care about us to build the business better and smoother. I'm glad I found ontraport and working together!

MR

Michelle Riddle

04/21/21

5 out of 5

Awesome

Personable, efficient, and very helpful assistance. Saif moved my project along quickly. Thanks!

SE

Stephanie Esser

04/20/21

5 out of 5

GIF Help

Rashelle was so helpful and went above and beyond by creating a quick video to help me troubleshoot an issue with messages. She was quick, courteous, and kind!

FG

Felicia Gopaul

04/19/21

5 out of 5

The quality and responsiveness of…

The quality and responsiveness of Ontraport support is second to none. Even when I am not clear about what I am asking, the reps always show patience and stick with me until my issue is resolved.

AA

Areli Alarcon

04/19/21

5 out of 5

Great service

Great service, I keep asking questions and they are so patience and make everything so clear. They assist you inmediatly and solve any issues. I think Ontraport have an excellent service and it´s a great platform.

B

Bryan

04/19/21

5 out of 5

So far so good. Amazing customer support!

Only been using for a few weeks but so far so good. Very user friendly and customer support is top notch. Very responsive. Thanks!

VB

Valeria Bernon

04/17/21

5 out of 5

Muy agradecida con el servicio que me…

Muy agradecida con el servicio que me proporcionaron, tenía un problema con una página de pedido y el asesor Waytt me ayudó de manera increíble, siempre estuvo comprometido a resolver mi problema y tuvo mucha paciencia, ya puedo usarla sin problema, muchas muchas gracias! <3

SC

Sandra Clark Jergensen

04/15/21

5 out of 5

Rachelle is a RAY OF SUNSHINE!

Rachelle is a RAY OF SUNSHINE! Super approachable helper and teacher. I'm a better and more committed ontraport user because of of customer service magicians like her.

A

Aiki

04/07/21

5 out of 5

I'm new to Ontraport but am already loving it

I'm new to Ontraport, having used Infusionsoft, Drip and Clickfunnels for years. Ontraport is so different, but yet, when I asked from chat how to do this or that, I got quick replies that showed the simplicity of this platform :) It's going to be a great long-term cooperation with them! And their support, such friendly people whom I haven't seen in support teams around the world for a long time. Well done!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].