9.3
Spot Score
Ontraport Reviews in June 2026: User Ratings, Pros & Cons
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Ontraport Reviews & Ratings
Spotsaas Editor’s POV
Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more
Ontraport pros and cons
Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.
Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.
Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.
Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.
Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.
Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.
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Showing 231-240 out of 508
TS
Tim Sauve
03/15/21
Saif was great!
Saif was great!
A
Allesandro
03/12/21
Excellent customer service
Excellent customer service! Guided me throughout the whole campaign. Had no experience with technology but they helped me throughout the campaign. Special mention to Saif. You the best!
K
Khalima
03/11/21
The rep was Kind and explain to me how…
The rep was Kind and explain to me how to make changes in my ontraport account
JT
Julie Trombley
03/11/21
Appreciate screen share support
I greatly appreciated the ability to do a screen share support call. I tend to be more visual with some things, and this was one of those times. It was helpful to have Saif share his screen and show me the steps needed to fix the problem I was having! Thank you for offering this type of support!
BP
B Phillips
03/10/21
All around good meeting
Growing to love the platform and all of the features including the CustomerSupport. Had a telesupport meeting today and it was great. Showed me where to find the information myself while also guiding me through the steps. Provided a demo with notes and was personable. Very much "on it" despite the early hour. Thank you.
JV
Julian Vidal
03/09/21
Support is awesome!
Support is awesome!
RW
Rick Walker
03/09/21
Ontraport is There for its customers....
Ontraport has been a true partner for us, in good times and in bad. We have recently suffered a setback due to the winter storm that hit Texas and needed to conserve cash flow for our business. I had asked that billing be paused for our account and the approved the request with some very kind words for us that means the world. This is a class-act company!
GG
Guylaine Guevremont
03/05/21
We needed to extract list and put it in…
We needed to extract list and put it in an excel form and no body in your team where able to tell us how to do it in a way that names, tel where in different cells. We figure it out by ourself. We do a event with a number of seats, and it's impossible to have a count down on the sells. As for the customers service, the staff is always nice and the time to get an answer is very fast.
S
Stephanie
03/05/21
Robust, functional and FUN
I've been an Ontraport customer for over 10 years. The platform is constantly improving and adding new features. The functionality is incredible! It's not hard to learn technically, but there is a learning curve and a lot.I'm loving the new kits to install a whole system including landing pages, emails and campaigns within minutes. It's so much easier to have an integrated and functioning system up and running.One of the things I love most is the knowledgeable and playful team. They're ...
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L
Lisa
03/05/21
Saif is always clear
Saif is always clear, calm, and tremendously helpful. I can always count on him to resolve my tech issues and answer questions when I'm super stressed over a problem that arises. Plus I learned about more features to make the most of my Ontraport account because he's always open to questions and doesn't make you feel rushed.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].