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9.4

SpotScore

OnPay - Payroll Software

OnPay Reviews in July 2026: User Ratings, Pros & Cons

Streamline your payroll process and save time and money.

4.95

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Starts from $40 / Month

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OnPay Reviews & Ratings

4.95

Excellent

Based on 447 ratings & 386 reviews

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Rating Distribution

Excellent

(379)

Very Good

(4)

Good

(2)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more

OnPay pros and cons

  • OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently

  • It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.

  • By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.

  • OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.

  • While great for SMBs, larger companies might find customization options less robust for complex payroll needs.

  • OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.

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Showing 381-386 out of 386

A

Anonymous

11/29/17

5 out of 5

Great for small company

What do you like best? Easy to use and always available to help with questions we have. I have a small company and it is so nice to have help with payroll. I love that I do t have to worry about taxes or anything they take care of it all. And if I have any problems they are always there to help. What do you dislike? I have been with Onpay over a year and haven’t found anything I don’t like yet. Recommendations to others considering the product Do it they are very easy to work ...

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A

Anonymous

11/29/17

5 out of 5

Perfect Payroll Solution for Small Businesses

What do you like best? OnPay makes my job a lot easier. They do all the calculations, filings, payments and reporting for me, all for an incredibly reasonable monthly fee. When I have an issue or question their online chat function comes in very handy. What do you dislike? My only complaint is that the notification emails they send to remind me of upcoming payruns don't always come on the exact right day because they don't take into consideration bank holidays. So I simply create ...

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A

Anonymous

10/26/17

5 out of 5

Great price, Great Product, Great service!

What do you like best? Great support. On the fly changes. Easy to use. What do you dislike? Holiday payroll notifications could be a little better. Recommendations to others considering the product Great easy to use Payroll service allowing on the fly changes. What business problems are you solving with the product? What benefits have you realized? Easy to use Payroll service. Have saved real money

A

Anonymous

10/16/17

5 out of 5

Intuative website. Prompt response and resolution to tax notices.

What do you like best? Peace of mind knowing that Onpay if filing all local, state and federal taxes properly. What do you dislike? I do not dislike anything about Onpay's payroll services. What business problems are you solving with the product? What benefits have you realized? Streamlined payroll. It only takes a couple of minutes to process a payroll.

A

Anonymous

10/16/17

5 out of 5

OnPay makes payroll simple

What do you like best? OnPay is an all-inclusive payroll system with great customer service. You can customize each employee's payroll and tax set up, process payroll, and employer taxes can be withdrawn and paid automatically through OnPay from bank account, with plenty of payroll tax reports available. The payroll and employer tax part of accounting is made much easier and simpler using OnPay. What do you dislike? There is nothing I do not like about OnPay. It's well worth the ...

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A

Anonymous

10/16/17

5 out of 5

Great payroll service for my small business

What do you like best? We decided to go with OnPay after a negative experience with a PEO. We still wanted to find a solution with outside support for payroll and benefits, but we wanted the flexibility of customizing the product to fit our needs. I love the fee structure with OnPay. It's simple and clear with no hidden fees. What do you dislike? I wish there was a PTO service for my employees to submit their requests and management approve which automatically integrated into the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].