9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
Streamline your payroll process and save time and money.
Add to compare
Starts from $40 / Month
OnPay Reviews & Ratings
Are you using OnPay?
Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
Filter results
Sort by :
Showing 371-380 out of 386
A
Anonymous
11/30/17
Great Experience
What do you like best? Product is very easy to use. Customer service What do you dislike? I do not have any dislikes for this product Recommendations to others considering the product I Would recommend What business problems are you solving with the product? What benefits have you realized? Quick and easy payroll service
A
Anonymous
11/29/17
Excellent and easy
What do you like best? It takes about 5 minutes to do payroll and they take care of taxes and w-2's etc. Very reasonable cost. What do you dislike? Nothing so far. This site is so easy to use and the customer support is second to none. Recommendations to others considering the product Absolutely use it! What business problems are you solving with the product? What benefits have you realized? My payroll is taken care of completely. It is ease of mind for me.
A
Anonymous
11/29/17
Don't worry about Payroll with these Guys on board!
What do you like best? All I need to do is print out the checks and they even remind me to do that. What do you dislike? I really don't dislike anything at this point. Recommendations to others considering the product Check them out and have a conversation before going to the next company What business problems are you solving with the product? What benefits have you realized? Not having to handle payroll taxes, forms etc.
A
Anonymous
11/29/17
Great experience with OnPay for my business
What do you like best? Great customer service. Easy to use. Easy for my employees to enter in their information. Easy to understand website. Always someone available to speak with. What do you dislike? Nothing. Everything has been great and all employees have been helpful. What business problems are you solving with the product? What benefits have you realized? OnPay provides me with an easy way to pay my employees. It takes just a few minutes to process payment. They also have been ...
Read more
A
Anonymous
11/29/17
Great Little Payroll Servicd
What do you like best? OnPay may be an inexpensive payroll option, but the quality is first rate. As a bookkeeper I have use the service for several clients for several years. I love the reporting options - very flexible and easy to follow. And the customer service -both via phone and chat - is excellent! I've also been impressed with how much flexibility there is in the system. I really don't feel like I'm sacrificing ability or service. And in many ways I find the experience better than ...
Read more
A
Anonymous
11/29/17
Excellent payroll company
What do you like best? They are so personable and their customer service is the best! They do an excellent job and save my clients money at the same time. Every new bookkeeping client I work with - I recommend using On-Pay. What do you dislike? Can’t think of one thing! They are always so helpful with any question or issue that comes up What business problems are you solving with the product? What benefits have you realized? The y do my client’s payroll with no worries and it saves ...
Read more
A
Anonymous
11/29/17
Exactly what you’re looking for!
What do you like best? OnPay makes payroll incredibly easy! It’s exactly what I need. Quick, simple, and amazing customer support. What do you dislike? Sometimes I can have problems understanding where things are, but the OnPay staff always helps me find what I need. What business problems are you solving with the product? What benefits have you realized? Paying our unemployment insurance is so easy when OnPay does it for us!
A
Anonymous
11/29/17
Best Customer Service Always!
What do you like best? This is my first experience owning a business and paying employees. All of it was greek to me. OnPay was and still is always patient, respectful, and most of all helpful. They stuck with me, lol with my many questions, sometimes the same ones. The price is the obvious like as well. What do you dislike? I cant think of anything. Anything that was not going right, was due to my lack of knowledge What business problems are you solving with the product? What ...
Read more
A
Anonymous
11/29/17
Never fails!
What do you like best? I have been using OnPay for over 2 years now. The tool is simple and easy to understand. It's a great option for small businesses to get started with. The team is very responsive and never fails to help out What do you dislike? The tool feels somewhat manual at times. The need to change the check date manually when the pay date falls on a holiday can get tricky and lead to incorrect payroll timing. Recommendations to others considering the product Just be ...
Read more
A
Anonymous
11/29/17
Outstanding Service, Outstanding Product, Ease of Use
What do you like best? Comprehensive software that is still visually appealing, and with such simplicity of use! Outstanding customer service. Growing with the needs / demands of consumer, so I feel we will grow with them and they will continue to meet our needs. What do you dislike? Honestly, nothing to say in this regard at this time. What business problems are you solving with the product? What benefits have you realized? Everything to do with Payroll, payroll taxes, SEP / IRA ...
Read more
Free vendor scorecard
Evaluate OnPay objectively with the payroll software scorecard
A weighted payroll software vendor scorecard to score OnPay against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].