9.4
SpotScore
OnPay Reviews in July 2026: User Ratings, Pros & Cons
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OnPay Reviews & Ratings
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Spotsaas Editor’s POV
OnPay is a payroll platform built for small businesses and nonprofits that need straightforward tax filing, employee onboarding, and payroll processing. The platform's main strength is its customer support—responses are typically fast and knowledgeable, which matters if you're new to payroll or switching from QuickBooks or Gusto. Pricing is transparent with no ...Read more
OnPay pros and cons
OnPay stands out for its intuitive design, making it easy for supervisors, managers, and payroll specialists to navigate and execute payroll tasks efficiently
It supports both hourly and salaried employees, allowing companies to manage diverse workforce needs under one system.
By automating key payroll functions, OnPay helps organizations cut down on the time and expenses typically involved in payroll operations.
OnPay streamlines tax reporting, helping businesses avoid penalties by automating federal, state, and local tax filings.
While great for SMBs, larger companies might find customization options less robust for complex payroll needs.
OnPay focuses on payroll and may require additional tools for functions like recruitment or performance management.
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Showing 101-110 out of 386
LS
Lorraine S
05/25/23
"Dependable, easy to use and at a reasonable price point"
What do you like best about OnPay? All the work involved in running payroll and reporting to the state is done for a reasonable price, dependably, and without a lot of confusion or extra forms. Equally as helpful are the reports I can get any time I need to, for any info I need to have. These are simple to create and easy to understand. I love OnPay. What do you dislike about OnPay? The only time I have a problem with OnPay is when I create one for myself by getting busy and forgetting (in ...
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SR
Seth R
05/25/23
"Payroll Made Easy!"
What do you like best about OnPay? OnPay is an effective, easy to use payroll suite. The web interface is straight forward and simple to navigate. The minimal HR things I do are so easy on the platform. What do you dislike about OnPay? There are features I haven't even explored yet but that's not OnPay's fault! Recommendations to others considering OnPay: Don't wait, just sign up! What problems is OnPay solving and how is that benefiting you? We use it for all payroll processing. It is less ...
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LS
Lorraine S
05/25/23
"Dependable, easy to use and at a reasonable price point"
What do you like best about OnPay? All the work involved in running payroll and reporting to the state is done for a reasonable price, dependably, and without a lot of confusion or extra forms. Equally as helpful are the reports I can get any time I need to, for any info I need to have. These are simple to create and easy to understand. I love OnPay. What do you dislike about OnPay? The only time I have a problem with OnPay is when I create one for myself by getting busy and forgetting (in ...
Read more
AU
Anonymous User
05/18/23
"Great service and an even better price"
What do you like best about OnPay? The assistance, when needed is immediate. But it's so easy to use, you forget how quickly they can resolve an issue. What do you dislike about OnPay? Nothing - yet! There hasn't been anything that we need that isn't provided. What problems is OnPay solving and how is that benefiting you? The pricing is the most obvious benefit. When we switched over - there were PPP and ERC difficulties from our previous service. OnPay was persistent and dedicated to ...
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MW
Michelle W
05/18/23
"Great Service"
What do you like best about OnPay? OnPay is easy to use. Customer Service is great, there are so many ways to reach them. It is also super affordable. What do you dislike about OnPay? I don't really have downsides to OnPay. The only thing I can think of is it is taking a while to resolve and issue with one of the states we do payroll in but that isn't OnPay's fault. What problems is OnPay solving and how is that benefiting you? Unlike other payroll providers we have used, OnPay allows all ...
Read more
AU
Anonymous User
05/18/23
"Great service and an even better price"
What do you like best about OnPay? The assistance, when needed is immediate. But it's so easy to use, you forget how quickly they can resolve an issue. What do you dislike about OnPay? Nothing - yet! There hasn't been anything that we need that isn't provided. What problems is OnPay solving and how is that benefiting you? The pricing is the most obvious benefit. When we switched over - there were PPP and ERC difficulties from our previous service. OnPay was persistent and dedicated to ...
Read more
MW
Michelle W
05/18/23
"Great Service"
What do you like best about OnPay? OnPay is easy to use. Customer Service is great, there are so many ways to reach them. It is also super affordable. What do you dislike about OnPay? I don't really have downsides to OnPay. The only thing I can think of is it is taking a while to resolve and issue with one of the states we do payroll in but that isn't OnPay's fault. What problems is OnPay solving and how is that benefiting you? Unlike other payroll providers we have used, OnPay allows all ...
Read more
ER
Eleanor r
05/10/23
"Smooth"
What do you like best about OnPay? Ease of website and fast to run payroll. Customer service is great What do you dislike about OnPay? Not much to dislike about it. I would like the system to remember the payroll from the week before What problems is OnPay solving and how is that benefiting you? Tax deduction
ER
Eleanor r
05/10/23
"Smooth"
What do you like best about OnPay? Ease of website and fast to run payroll. Customer service is great What do you dislike about OnPay? Not much to dislike about it. I would like the system to remember the payroll from the week before What problems is OnPay solving and how is that benefiting you? Tax deduction
AU
Anonymous User
04/27/23
"I highly recommend OnPay"
What do you like best about OnPay? I highly recommend OnPay because the portal is very user-friendly, from setting up the account to updating information to running payroll. The support staff is very knowledgeable, quick to respond, and professional. What do you dislike about OnPay? The only issue I've experienced with OnPay was in getting our account verified, it just took a day or two longer than I anticipated. Once the issue was resolved, it's been smooth sailing. What problems is OnPay ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].