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8.9

Spot Score

OnPage - Incident Management Software

OnPage Reviews in June 2025: User Ratings, Pros & Cons

Effortlessly streamline incident management with OnPage.

4.5

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Starts from $13.99/User/Month when yearly

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OnPage Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 230 reviews

Rating Distribution

Excellent

(145)

Very Good

(64)

Good

(21)

Poor

(0)

Terible

(0)

Expert's Review

OnPage stands out as a reliable and user-friendly paging system, offering essential features for efficient communication. Users appreciate its ability to resolve staffing concerns around the clock and provide timely alerts for urgent matters. The platform's ease of use and integrations with personal devices are highlighted, supporting seamless communication and ...Read more

OnPage pros and cons

  • Reliable and user-friendly, providing timely notifications and resolving staffing coverage effectively.

  • Easy to use and setup, requiring little to no training, with reliable messaging for urgent matters.

  • Customizable features, such as tiered alerts, integrating well with user devices for enhanced flexibility and response times.

  • Responsive customer support available 24/7, resolving issues quickly and efficiently.

  • Limited customization options, especially regarding notification settings, custom sounds, and responding to pages with text.

  • Occasional glitches and issues with alerts, such as pages being sent to all team members instead of the intended recipient.

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Showing 111-120 out of 230

DM

Doug M

06/30/22

5 out of 5

"The app is reliable and works as intended."

What do you like best about OnPage? It is a reliable app that works as advertised, and the alert WILL wake you from a dead sleep when you're on overnight call! What do you dislike about OnPage? I haven't had any issues using this app. What problems is OnPage solving and how is that benefiting you? It offers a reliable method to contact nurses on call and provides the nurse with appropriate information regarding the page.

AU

Anonymous User

06/30/22

5 out of 5

"Onpage ensures that everything is running smoothly!"

What do you like best about OnPage? Onpage is reliable and easy to use. Onpage allows me to create an alarm schedule to ensure that everything is running smoothly even when I am not on-site! Onpage sends a messege to my whole team to ensure that we are all on the same page. What do you dislike about OnPage? Although I think the mobile app is very useful, I think that it is not clear when an alarm is acknowledged. Maybe adding some kind of function to make it known would be very ...

Read more

AU

Anonymous User

06/30/22

5 out of 5

"Highly recommend OnPage!!"

What do you like best about OnPage? OnPage has helped our team tremendously when it comes to our automated alerting. It allows us to communicate with our team members in other countries that do not have the same cellular providers, and it has repled our dependence on the email to text functionality which many carries no longer support. What do you dislike about OnPage? Sometimes the notification alarm does not go off even when the notification setting is set to loud. Recommendations to ...

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MC

Maurice C

06/30/22

4.5 out of 5

"Our practice has been using OnPage for several years. Accurate and efficient."

What do you like best about OnPage? I most appreciate the accuracy and reliability. What do you dislike about OnPage? Would like a better methodology to forward messages. What problems is OnPage solving and how is that benefiting you? A reliable method of sending after hours patient inquiries to the covering physician.

LT

Lauren T

06/30/22

4.5 out of 5

"Makes my workflow so much smoother"

What do you like best about OnPage? Having a link to the phone number of the person who called allows me to easily call them back on the go What do you dislike about OnPage? Sometimes pages are not appropriate for me, but that is no fault of the OnPage system itself What problems is OnPage solving and how is that benefiting you? Prior to OnPage, I would receive phone calls from the operator and have to write down a message and phone number. Now I can see it and it doesn't disappear. There ...

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SB

Seth B

06/30/22

4.5 out of 5

"Great app"

What do you like best about OnPage? I like that I can communicate with my coworkers. What do you dislike about OnPage? It's loud sometimes, but I need it sometimes I can wake up at night. Recommendations to others considering OnPage: USe it for communication. What problems is OnPage solving and how is that benefiting you? I need it to get notifications so i can respond to incidents.

AU

Anonymous User

06/30/22

4.5 out of 5

"Dependable alert system"

What do you like best about OnPage? Continuous alerts as an app in the phone. Escalation process to the manager. On line access to the pager dash board and analytics. What do you dislike about OnPage? sound alerts not work consistently with iPhone when it is connected to another blue tooth device What problems is OnPage solving and how is that benefiting you? inconsistence pager alerts and not missing any messages. Keeping track of the audit. Customers or officers never miss the alert due ...

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AU

Anonymous User

06/30/22

4.5 out of 5

"Easy and effective"

What do you like best about OnPage? The ability for supervisors to determine who is responding and who is not available is an excellent feature which allows for resource allocation to crisi events. What do you dislike about OnPage? On occasion we have had issues with members not receiving the callout. What problems is OnPage solving and how is that benefiting you? I don't have any outstanding problems.

AU

Anonymous User

06/30/22

3.5 out of 5

"Pretty good"

What do you like best about OnPage? Reliability. It consistently works and allows me to receive pages What do you dislike about OnPage? Repeated notifications are seeing it. After acknowledgement of a page, I still get another alert. Recommendations to others considering OnPage: N/a What problems is OnPage solving and how is that benefiting you? It allows for me to get paged.

WS

William S

06/30/22

2.5 out of 5

"Does what it's supposed to but provides too few details."

What do you like best about OnPage? The fact that the message view displays autotask ticket content. I like the ability to respond to tickets using the app alone. I like the fact that it's relatively quick to access. What do you dislike about OnPage? The fact that I have to input my unlock code to unlock my phone. I really wish the alert would display the actual autotask ticket update that caused the alert instead of just the base ticket body. I shouldn't have to be near my computer to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].