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Onfleet - New SaaS Software

Onfleet Reviews in September 2026: User Ratings, Pros & Cons

Efficient deliveries, exceptional experiences - every time.

4.56

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Onfleet Reviews & Ratings

4.56

Excellent

Based on 115 ratings & 123 reviews

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Rating Distribution

Excellent

(96)

Very Good

(25)

Good

(1)

Poor

(0)

Terrible

(1)

Onfleet pros and cons

  • Reviewers love the real-time driver tracking and live information that improves dispatch visibility.

  • Route optimization and auto-assign features take the guesswork out of planning driver routes.

  • The platform is repeatedly described as easy to use and quick to teach new team members.

  • The open, responsive API is praised for enabling custom integrations and creative workflows.

  • Several reviewers want better integration and syncing with other platforms like Shopify.

  • Some note bugs with new build address locations and occasional lag in arrival times.

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Showing 31-40 out of 123

JH

Jack H

12/16/22

5 out of 5

"It powers our company"

What do you like best about Onfleet? The openness of the API. It allows us to be super creative with how we use the system. What do you dislike about Onfleet? I wish the driver app UI/UX was better. It's a little clunky. What problems is Onfleet solving and how is that benefiting you? Order routing, task management, source of truth

FE

Fharackaun E

12/16/22

4.5 out of 5

"Onfleet has made getting deliveries to our customers that much easier."

What do you like best about Onfleet? What I like the best is the automation feature coming. As of right now I like that we can put a delivery right on a rider/driver and the notification goes straight to their phone. What do you dislike about Onfleet? At this point there is nothing that I don't like. What problems is Onfleet solving and how is that benefiting you? Onfleet is solving the issue of finding drivers/riders. I'm new to Onfleet so I have not realized any benefits as of yet.

DM

David M

12/16/22

5 out of 5

"Simple and straightforward gets the job done!"

What do you like best about Onfleet? Organized routing experience that is easy to navigate while accounting for traffic variables. We also enjoy the integration with our point-of-sale software. The layout is easy to understand the the program has a smooth workflow. What do you dislike about Onfleet? There are occasional integration lags between Blaze and Onfleet. A recent update to Onfleet started bundling pin-drops within a "numbered pin," representing the number of stops in that area. ...

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SB

Sam B

12/16/22

5 out of 5

"This is the best routing platform I have used! Simple and Easy to Use!"

What do you like best about Onfleet? I love how easy it is to navigate through Onfleet! It is something most people can mess around with for a day and then be able to use like a pro the following day! What do you dislike about Onfleet? The only downside I have seen (To be honest, nothing bad in my eyes) is that duplicate orders can come up and sometimes slip through as you start a route. Other than that, if they had a way to color code or highlight duplicates, I think the platform is ...

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JC

jennifer c

12/16/22

5 out of 5

"Good system"

What do you like best about Onfleet? I love that we are able to track our couriers and know time of arrivals What do you dislike about Onfleet? Sometimes the time lags on arrivals but its only off by a few minutes at times. What problems is Onfleet solving and how is that benefiting you? we are able to set up a route in the system to provide couriers with the most time effective way to get their route done

AU

Anonymous User

12/16/22

4.5 out of 5

"Very useful"

What do you like best about Onfleet? I can track my drivers to notify customers What do you dislike about Onfleet? Maybe an better update of location every 100FT What problems is Onfleet solving and how is that benefiting you? Helping with locations for better results of ETA's

AU

Anonymous User

12/16/22

5 out of 5

"Onfleet Usage"

What do you like best about Onfleet? The user interface on the Onfleet platform is great and very smooth! It does not feel dated and it has a sleek design. When a program is more attractive to use, we'll want to use and explore more. What do you dislike about Onfleet? Being able to reach out to our customers from the platform itself would be extremely beneficial in cutting down time using and extracting the data to a separate platform. What problems is Onfleet solving and how is that ...

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AU

Anonymous User

12/16/22

4.5 out of 5

"Onfleet has been super helpful in automating routing."

What do you like best about Onfleet? Onfleet is most helpful in it's routing and tracking capabilities. Using it has allowed me to scale up my driver pool with less of a need of route training. What do you dislike about Onfleet? It would be helpful if there were more analytics around service times so that they can update in real-time so ETA's could be better. What problems is Onfleet solving and how is that benefiting you? Onfleet has been integral in ensuring that we are giving the most ...

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LT

Lorena T

12/16/22

4.5 out of 5

"Simple and Fantastic!"

What do you like best about Onfleet? Onfleet is one of the tracking platforms I have used and is my favorite tracking platform. The tracking of drivers is easy to user friendly. I also enjoy the easy tutorials and the updates. What do you dislike about Onfleet? I don't dislike anything; I would like a robust option of reports with more filters. I can't wait to see more detailed information available to schedule accordingly in different zones and times. What problems is Onfleet solving and ...

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BD

Brooks D

12/16/22

4.5 out of 5

"Onfleet review"

What do you like best about Onfleet? Onfleet has fantastic integration capabilities that allow the operation to gain efficiency and ease the day to day workload. What do you dislike about Onfleet? Not much. We operate deliveries through a 'scheduled' and an 'express' menu, so the only grip that I would have would be the auto-dispatch feature doesn't work with express orders that appear with no time slot. What problems is Onfleet solving and how is that benefiting you? Onfleet has made ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].