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Onfleet - New SaaS Software

Onfleet Reviews in September 2026: User Ratings, Pros & Cons

Efficient deliveries, exceptional experiences - every time.

4.56

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Onfleet Reviews & Ratings

4.56

Excellent

Based on 115 ratings & 123 reviews

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Rating Distribution

Excellent

(96)

Very Good

(25)

Good

(1)

Poor

(0)

Terrible

(1)

Onfleet pros and cons

  • Reviewers love the real-time driver tracking and live information that improves dispatch visibility.

  • Route optimization and auto-assign features take the guesswork out of planning driver routes.

  • The platform is repeatedly described as easy to use and quick to teach new team members.

  • The open, responsive API is praised for enabling custom integrations and creative workflows.

  • Several reviewers want better integration and syncing with other platforms like Shopify.

  • Some note bugs with new build address locations and occasional lag in arrival times.

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Showing 21-30 out of 123

GG

Gerardo G

12/20/22

5 out of 5

"OnFleet is superb!!!"

What do you like best about Onfleet? I appreciate OnFleet's ease of use and the new features applied to fit our industry. What do you dislike about Onfleet? I would like a feature that helps a courier identify their shipments in delivery sequence to load their vehicle faster. What problems is Onfleet solving and how is that benefiting you? OnFleet helps us provide proof of delivery to our customers with photos, timestamps, and geolocation.

DR

Drew R

12/19/22

4.5 out of 5

"Onfleet is an easy to use program for routing drivers"

What do you like best about Onfleet? My favorite parts of O fleet include auto-route optimization, and the simplicity of using it. You can track everything with ease, and it's never complicated to use. What do you dislike about Onfleet? If Onfleet had better mobile integration for the routing side of things I think that would be a good idea, but other than that the service has done me justice. What problems is Onfleet solving and how is that benefiting you? Onfleet helps the business track ...

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CL

Chelsea L

12/18/22

4.5 out of 5

"Overall great program! Routes nicely and easy to use"

What do you like best about Onfleet? Route optimization and ETA's are fairly accurate What do you dislike about Onfleet? I sometimes get frustrated when moving tasks. They'll hop around in the wrong order What problems is Onfleet solving and how is that benefiting you? Driver organization

AB

Amanda B

12/18/22

5 out of 5

"Great service thats constantly improving."

What do you like best about Onfleet? easy platform to navigate and teach new teammates on What do you dislike about Onfleet? lack of integrations for other platforms such as shopify What problems is Onfleet solving and how is that benefiting you? Customer satisfaction with confirmation photos

RS

Raul S

12/17/22

5 out of 5

"Better than your momma's routing software"

What do you like best about Onfleet? Ease of use, a wide range of functionality, great customer service and support, and even more good things are coming down the pipeline. I can't see myself using any other software. What do you dislike about Onfleet? Route optimizing, depending on your company, can have lots of details that need to be identified during setup in order to make sure your routing is top-notch, so if you don't know your details correctly, your routings are going to come out ...

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AU

Anonymous User

12/16/22

4.5 out of 5

"Onfleet Review"

What do you like best about Onfleet? Being able to keep track of active delivery orders and see our drivers on their route in real time. This allows us to communicate to our guest about the status of their orders. What do you dislike about Onfleet? I find Onfleet hard to navigate sometimes, especially when it comes to making changes to an existing route. A lot of this could be standard user error as I'm still learning how to best utilize the platform. What problems is Onfleet solving and ...

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JM

Jeffrey M

12/16/22

5 out of 5

"Massillon #264"

What do you like best about Onfleet? Knowing where our drivers are located. How long it takes to make a delivery. What do you dislike about Onfleet? Sometimes not conducive to spur of the moment changes or additions. What problems is Onfleet solving and how is that benefiting you? Eventually reviewing the delivery orders will help be more efficient.

FR

Francisco R

12/16/22

5 out of 5

"Es muy bueno para armar rutas"

What do you like best about Onfleet? La plataforma es noble para eso, es manipulable, hasta ahora sirve mucho What do you dislike about Onfleet? Muy poco, solo el punto de entrega hay que mejorar What problems is Onfleet solving and how is that benefiting you? Realizar una mejora para el punto exacto de entregas o bien entregar o hacer rutas por coordenadas

AU

Anonymous User

12/16/22

5 out of 5

"A really good choice for delivery system"

What do you like best about Onfleet? Optimisation, simplicity of execution. Onfleet is really important in my business and for my clients. With his geolocalisation and follow link, my clients are really happy ! What do you dislike about Onfleet? I dislike the fact that there is not a map dedicated to delivery rounds. For clients it's really important to see where are delivery men. They always call us to know where are them. What problems is Onfleet solving and how is that benefiting ...

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AU

Anonymous User

12/16/22

5 out of 5

"User and Data Friendly"

What do you like best about Onfleet? User friendly interface, super easy to use, are able to leave notes for the driver teams. I like that customers are also able to track drivers and leave reviews. The analytics tab is extremely helpful in determining how long drivers are spending at deliveries on average. What do you dislike about Onfleet? Not being able to export reviews in a wonky format. I would also like to be able to block off zones (like states) so drivers can't accidentally cross ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].