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Onfleet - New SaaS Software

Onfleet Reviews in September 2026: User Ratings, Pros & Cons

Efficient deliveries, exceptional experiences - every time.

4.56

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Onfleet Reviews & Ratings

4.56

Excellent

Based on 115 ratings & 123 reviews

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Rating Distribution

Excellent

(96)

Very Good

(25)

Good

(1)

Poor

(0)

Terrible

(1)

Onfleet pros and cons

  • Reviewers love the real-time driver tracking and live information that improves dispatch visibility.

  • Route optimization and auto-assign features take the guesswork out of planning driver routes.

  • The platform is repeatedly described as easy to use and quick to teach new team members.

  • The open, responsive API is praised for enabling custom integrations and creative workflows.

  • Several reviewers want better integration and syncing with other platforms like Shopify.

  • Some note bugs with new build address locations and occasional lag in arrival times.

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Showing 41-50 out of 123

AU

Anonymous User

12/16/22

4.5 out of 5

"OnFleet is a great partner!"

What do you like best about Onfleet? The ability to track via GPS and find an almost real-time location of our drivers is not only necessary but very helpful in determining routes and performance. What do you dislike about Onfleet? There is not anything that I can honestly thing of. What problems is Onfleet solving and how is that benefiting you? OnFleet helps us contain all of the necessary information that is required by law to run our delivery service.

AU

Anonymous User

12/16/22

4.5 out of 5

"Our customers love it!"

What do you like best about Onfleet? OnFleet helps better our florist business and we didn't even know we needed it! It is amazing with routing our delivery drivers and letting the customer know their flowers were delivered. It lets us know in real time where our driver is and what deliveries he has already completed and what is left. What do you dislike about Onfleet? There are some minor glitches with addresses and only sending the sending customer notifications and not the actual ...

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AU

Anonymous User

12/16/22

3.5 out of 5

"Its good and efficient for routing all your drivers everywhere you need!"

What do you like best about Onfleet? Easy to use and convenient for medium-small scale delivery businesses What do you dislike about Onfleet? Integration glitches with Blaze that lead to wrong addresses and time wasting What problems is Onfleet solving and how is that benefiting you? unsure

JF

Justin F

12/16/22

5 out of 5

"Helpful & Efficient"

What do you like best about Onfleet? Pros include on time and accurate billing to customers. Optional setting for drivers to take a picture give us the ability to provide proof that delivery was made and provide the location of where it was made on the jobsite. Tickets automatically review and automatically bill to our customers. We have had problems with on time billing in the past and pick tickets being lost or not returned following deliveries. This makes sure we never run into this ...

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MC

Mike C

12/16/22

5 out of 5

"OnFleet Review"

What do you like best about Onfleet? the ease of use and the ability to see the detailed timings for tracking each delivery What do you dislike about Onfleet? The map overview is too dark, it would be nice if there were more options What problems is Onfleet solving and how is that benefiting you? They are working on creating driver manifest for our delivery team

MJ

Mohammed J

12/16/22

5 out of 5

"I Love OnFleet"

What do you like best about Onfleet? Real Time Driver Location is the best feature Easy Route Assignments What do you dislike about Onfleet? Sometimes the driver freezes in the app and it doesn't update the location What problems is Onfleet solving and how is that benefiting you? OnFleet solves many problems and allows managers to keep tabs on drivers.

AU

Anonymous User

12/16/22

5 out of 5

"Easy to use"

What do you like best about Onfleet? Being able to see how long it takes for a driver to do a delivery and also being able to see an estimated time of arrival along with contacting the customer when the driver is close to arriving What do you dislike about Onfleet? I dislike not being able to see how far they are from the home base or seeing how long it takes for them to get back; I would also like to see an easier way of seeing past deliveries What problems is Onfleet solving and how is ...

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JT

Joyce T

12/16/22

5 out of 5

"Have recommended, and will continue to"

What do you like best about Onfleet? Reliable service, easy to make instant changes, very accurate GPS tracking, and love the function to view the driver's actual route between each task What do you dislike about Onfleet? recent updates have resulted in some lost usability on mobile Chrome browser (vs desktop). hopefully fixed soon. What problems is Onfleet solving and how is that benefiting you? route optimization and driver analytics help make driver decisions

KK

Kolten K

12/16/22

5 out of 5

"Onfleet has been helping us stay on top of our drivers and is a huge part of my day to day!"

What do you like best about Onfleet? I like being able to see exactly where my drivers are at all times. I also love being able to view all the metrics on how efficient our routes are. What do you dislike about Onfleet? I wish it could be a little easier to view more metrics. I think sometimes it might be a little confusing to get all the data we're looking for. What problems is Onfleet solving and how is that benefiting you? It helps us solve our issues of being late with our deliveries. ...

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JM

Jeffrey M

12/16/22

5 out of 5

"Massillon #264"

What do you like best about Onfleet? Knowing where our drivers are located. How long it takes to make a delivery. What do you dislike about Onfleet? Sometimes not conducive to spur of the moment changes or additions. What problems is Onfleet solving and how is that benefiting you? Eventually reviewing the delivery orders will help be more efficient.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].