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Onfleet - New SaaS Software

Onfleet Reviews in September 2026: User Ratings, Pros & Cons

Efficient deliveries, exceptional experiences - every time.

4.56

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Onfleet Reviews & Ratings

4.56

Excellent

Based on 115 ratings & 123 reviews

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Rating Distribution

Excellent

(96)

Very Good

(25)

Good

(1)

Poor

(0)

Terrible

(1)

Onfleet pros and cons

  • Reviewers love the real-time driver tracking and live information that improves dispatch visibility.

  • Route optimization and auto-assign features take the guesswork out of planning driver routes.

  • The platform is repeatedly described as easy to use and quick to teach new team members.

  • The open, responsive API is praised for enabling custom integrations and creative workflows.

  • Several reviewers want better integration and syncing with other platforms like Shopify.

  • Some note bugs with new build address locations and occasional lag in arrival times.

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Showing 91-100 out of 123

AU

Anonymous User

02/04/21

4.5 out of 5

"Great logistics tool! Super intuitive."

What do you like best about Onfleet? Simple to learn and use. Great customer service. A very reliable tool. What do you dislike about Onfleet? They can improve some of the analytics they provide. It would be great if you can go into more detail. Recommendations to others considering Onfleet: Great Dispatch solution. What problems is Onfleet solving and how is that benefiting you? Onfleet is our dispatching solution. Moving goods from one place to another. Using Onfleet has helped me ...

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AP

Anand P

02/04/21

5 out of 5

"Easy and Useful Software"

What do you like best about Onfleet? Route optimizer feature and live online tracking of fleet What do you dislike about Onfleet? No Real-time update of task instructions from the backend to onfleet. What problems is Onfleet solving and how is that benefiting you? Solving the problems related to the visibility of drivers live location. Able to have control over the drivers and their activities remotely.

AU

Anonymous User

02/04/21

5 out of 5

"Excellent GPS and delivery tracking service"

What do you like best about Onfleet? Seeing distance from one task to another, live traffic flow, predictive ETA What do you dislike about Onfleet? Sometimes the predictive ETA takes a bit long to upload What problems is Onfleet solving and how is that benefiting you? The benefits of Onfleets is knowing where my drivers are at all times. It's easy for them to contact the patrons through the app. The option to use any map application to get to their destination is immensely helpful as well.

AU

Anonymous User

02/03/21

4 out of 5

"Great App for food delivery service"

What do you like best about Onfleet? Integrates well into the existing order system, makes it very easy for our driver. What do you dislike about Onfleet? Some of the google map locations can be glitchy - not sure if this is a google issue or on fleet issue. Would also be great to be able to print off a copy of the route map and orders list, currently the print outs are awkward and hard to read. What problems is Onfleet solving and how is that benefiting you? its great to be able to hand ...

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AU

Anonymous User

02/03/21

4 out of 5

"Driver Supervisor Using Onfleet"

What do you like best about Onfleet? How responsive the team is at onfleet as well as how informative they are. What do you dislike about Onfleet? Wish there was a contact number option sometimes so that we could discuss issues over the phone to expedite the process. What problems is Onfleet solving and how is that benefiting you? More efficient route planning. Optimization tool tends to work very well for us.

DH

Dan H

02/03/21

4.5 out of 5

"Onfleet has greatly improved my day to day"

What do you like best about Onfleet? OnFleet has made my job easier and has allowed us to more closely manage our fleet and delivery times. What do you dislike about Onfleet? My only complaint would be that the program doesn't always recognize the addresses when migrating from our other system. What problems is Onfleet solving and how is that benefiting you? Our customers really like the notification system.

AS

Alex S

02/02/21

5 out of 5

"Great software!"

What do you like best about Onfleet? Super intuitive and easy to use! We've been using it for 5+ years! What do you dislike about Onfleet? Want to be able to do real time optimizations that incorporate time of day, traffic patterns and re-optimize the routes real time. What problems is Onfleet solving and how is that benefiting you? route optimization and delegation

AU

Anonymous User

02/02/21

4 out of 5

"Good for small operations"

What do you like best about Onfleet? Onfleet optimizes routes from our uploaded CSV What do you dislike about Onfleet? Downstream routing errors require us to fine-tune optimized routes more often than we'd like What problems is Onfleet solving and how is that benefiting you? Spending less time creating routes by hand

AW

amy w

02/02/21

5 out of 5

"OnFleet saves the day"

What do you like best about Onfleet? We always require a photo for deliveries and it helps so much with customer inquiries or mis-deliveries. It's amazingly easy to use, integrates with our production software and we wouldn't have been able to scale without it. What do you dislike about Onfleet? When assigning drives, if you select 3 deliveries and assign to someone, the boxes stay checked. So you have to remember to clear the checkboxes before moving on to assigning someone else. ...

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LB

Lauren B

02/02/21

5 out of 5

"Very helpful in managing thousands of deliveries a day"

What do you like best about Onfleet? Onfleet is intuitive to use. I like the live tracking of driver progress, which allows me to keep tabs on how many drivers are doing at the same time. It handles lots of deliveries. I use the export feature daily and it is easy to use. The predictive ETA feature is also helpful for ensuring deliveries are completed successfully. The colour scheme makes identifying assigned, completed, and failed deliveries very simple. As well, I don't use table view ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].