ON24 Reviews in June 2026: User Ratings, Pros & Cons

ON24 Review

What do you like best? The ability to send out reminders, thank you emails and recording automatically. We also can add speaker profiles and bio's. Making all resources available before the webinar begin. Uploading the slides days before the webinar is a plus. The ability to upload multiple resources, the ability to create and customize surveys. The ability to customize letters and send frequency. What do you dislike? Sometimes registrants do not show up in On24 and they are in ...

Love it

What do you like best? Simulive, Q&A, salesforce integration, the customization What do you dislike? Interface not being html5, having to enable flash. wish there were some other fun integrations such as slack for q&A questions submitted and being able to farm those out to my SE team. What business problems are you solving with the product? What benefits have you realized? Love on24. we're focusing on building a ton of content this year and training customers. On24 makes it super easy

A company that is always innovating and finding ways to make the webinar experience better

What do you like best? ON24 is always on top of what is trending in the webinar market and always finding ways to bring their product to the next level. The platform is super easy to use and being able to customize it for each webinar is a wonderful way to keep your companies branding top of mind. What do you dislike? Wish they had a free call in feature for the audience members. This is something that is very important for our agents who work in offices where they don't have the ...

Great Webinar Platform

What do you like best? The ON24 webinar platform is intuitive and easy to use. The online resources are very helpful and very detailed. What do you dislike? N/A So far, I like everything. I'm still learning all of the bells and whistles of ON24. Recommendations to others considering the product Great customer support. What business problems are you solving with the product? What benefits have you realized? Recording and archiving our webinar series.

Career Changer; Game leader

What do you like best? ON24 is king of the hill in the webinar game. Not only are they available to me 27/7, they also adjust the software before concerns are addressed. I had 3 things I was going to speak to my rep about implementing, and they are already in process and on the way to completion! I know ON24 will take my career to new heights through their training, software, and strategic edge. What do you dislike? Everything I dislike is currently being fixed/altered! What business ...

User friendly platform

What do you like best? It is very user friendly and not super technical for those presenters that aren't super technical. What do you dislike? it would be nice to have more branding options for the survey widget. It is very generic looking. What business problems are you solving with the product? What benefits have you realized? It helps us provide webinars across the globe pretty seamlessly.

need to focus more on customer service not just lip service

What do you like best? on-demand and simulive options, ease of creating events What do you dislike? customer service is ineffective and frustrating Recommendations to others considering the product The platform is only as good as the internet connection. Customer support fast to call out user error. Claim that "best practices" include a wired internet connection, only having one tab open and clearing cache--but this is not the way people use the product/internet. What business ...

Tall Person Reviewing On24

What do you like best? The multitude of widgets to allow for audience interaction during webinars What do you dislike? I never got a customer satisfaction review for having someone on the line during a webinar, but I found that the free support was much more in-depth and knowledgable than the live support I got. That was irksome. Also, the LIMIT for widgets can be a little annoying whenever you want to have even more interactive webinars. These are more 'I'm sure the platform will ...

Great platforms and team

What do you like best? ON24 has done a great job of account management, matching us with the right people depending on our needs. We have evolved into a mature client across 2 platforms, and they have moved with us As we have become more independent in our builds and execution, while still providing first rate support as needed. The quality of leads from ON24 webinars is unsurpassed. What do you dislike? We would like the ability for more customization of reporting at all access ...

We're only using 50% of ON24 capability

What do you like best? The solutions is so easy to use. Many colleagues were able to build webinars with little to no training. The UI is clean and the navigation is easy to understand. What do you dislike? I think sometimes the online help is too high level and doesn't really give me the answers I need so I have to call the help desk. Recommendations to others considering the product I think ON24 and INXPO are the two market leaders. What business problems are you solving with ...