ON24 Reviews in June 2026: User Ratings, Pros & Cons

Is it still worth it three years later?

What do you like best? The flexibility to customize the user experience. The ability to deliver a highly engaging class. What do you dislike? The inability to chat with an individual person during an event. Recommendations to others considering the product Ask for a demo, and trial account. You can test it before you buy. What business problems are you solving with the product? What benefits have you realized? Solving the problem of reach and scaling. We could not fit any ...

one stop shop for marketing efforts

What do you like best? all the ways that the product allows me to engage my audience from content to 1:1 marketing What do you dislike? how each of the different products interact with each other What business problems are you solving with the product? What benefits have you realized? engaging prospect and receiving actionable insights from the platform. driving engagement was very important as we were working with clients with high demands for attendance rates. luckily with on24 ...

User-friendly platform and ability to customize

What do you like best? With our previous webinar provider, the platform was very clunky, we constantly had audio issues, and support was essentially unresponsive. With ON24, the onboarding / ramp up process was quick, overall painless, and enabled my team to run webinars without losing a ton of time during the transition between providers. What do you dislike? I think the console needs some updated functionality (some of which is probably in process--the various windows can't be ...

Webinars run on ON24!

What do you like best? ON24 is always looking for ways to improve and enhance the platform and user experience. This is important to us. ON24 allows us to scale our successful worldwide webinar program with a small team! What do you dislike? All technology has its quirks and frustrations that come with it. However, our ON24 team is always trying to resolve our issues quickly. Recommendations to others considering the product Utilize the widgets and customize/brand the console. Add ...

Great tool so far... future looks bright for webinars!

What do you like best? Very customizable interface for engaging your audience with the content sharing. The ability to easily brand for your company or campaign, add multiple sources of content (slides, downloads, video, audio is another great plus. The amount of information you're able to obtain from you audience interaction with your webinar and broadcast is extremely helpful and crucial to your marketing goals and efforts. What do you dislike? Some small items like shared recording ...

Reliable Platform with Engaging Features and Excellent Customer Support

What do you like best? The platform is very user friendly and provides many opportunities to engage an audience. Our viewer complaints have also diminished since switching to Webcast Elite and customer support is easy to contact when questions arise. What do you dislike? Some of the newer reporting mechanisms are difficult to apply to our department goals in how we can improve the program. Would also like to see a way to track when viewers are watching on demand events to optimize our ...

Satisfied Educator & Facilitator

What do you like best? Easy to use, industry standard interface + that we can customize look/feel for our brand. What do you dislike? We struggle with integrating audio on the Webcast Elite Webcam in our classroom & meeting room environments. Recommendations to others considering the product It is a very easy to use platform. Audio can be tricky when using the webcam feature (not broadcast and trying to capture a group environment. What business problems are you solving with the ...

I'm learning On24!

What do you like best? The streaming team! Our support team was great. I’m a firm believer that a good vendor starts with a great team. What do you dislike? This question should really be optional. ON24 did a great for us. I don’t have anything to put here. Recommendations to others considering the product I reccomend having solid requirements that really call out what you are trying to accomplish. What business problems are you solving with the product? What benefits have you ...

Great webinar tool to use

What do you like best? Easy to setup new webinar events once you have done it once. What do you dislike? Nothing really, but it would be nice to have the option to have someone to moderate the web event for you if needed. Recommendations to others considering the product Yes What business problems are you solving with the product? What benefits have you realized? Brand Awareness, customer and broker engagement, product and services updates.

ON24's Seamless User Experience

What do you like best? ON24 does a fantastic job keeping their UI clean and de-cluttered. The areas which are more "busy" are strategically placed to draw attention to the proper widget and to encourage engagement from the audience. What do you dislike? Sometimes the presenter's UI can be intense - so much functionality means there's a level of complexity that can be intimidating. Recommendations to others considering the product While the platform may be more expensive compared to ...