ON24 Reviews in June 2026: User Ratings, Pros & Cons

Great platform that allows extended branding and video presentation options

What do you like best? My organization uses ON24 exclusively as a combination of a video feed of the presenters in addition to the content. Also, we nearly always conduct webinars with 2-3 presenters from different physical locations - nearly always spread across continents and in different time zones. ON24 provides a service that allows us to dial in using various types of video systems, even our Cisco and Polycom ones, Skype for Business, or simply through the web browser. The audience ...

User friendly platform but with limitations

What do you like best? Viewer dashboard and widgets are engaging. What do you dislike? Not built for internal use. We need to be able to share login as we do not have one single dedicated on24 person to run the platform. I don't think the licencing structure works when lined up against how our business operates. Recommendations to others considering the product: Make sure you have someone dedicated to ON24. It's not easy to transfer. What problems are you solving with the ...

A massive improvement on our lead gen ability

What do you like best? The platform is so much more professional than other webinar/virtual meeting providers and allows us to provide a great user experience to those attending our webinars. I love the ability to use professional video and also the simu-live function. What do you dislike? The platform probably does require more training than others, and there are also sometimes bandwidth issues for users trying to access via webcam. Recommendations to others considering the ...

Functional and Easy to Use

What do you like best? Functionality and the recent update with reporting has been great What do you dislike? it is very clunky when it comes to editing a webinar, the emails and landing pages. Wish it was more streamlined. Also, the Salesforce integration could be easier to set up, we have spent months working with them to fix that integration and wish it just integrated with Pardot better. Recommendations to others considering the product: Really know how your CRM is set ...

User Friendly and Great Support Team

What do you like best? I like the fact that setting up a webinar is relatively quick and easy and you can create templates. Also, if there are any issues the support chat function is really quick and easy. What do you dislike? Sometimes there are small glitches in the area where you create the webinar space i.e. changing the background or moving things around. Recommendations to others considering the product: When looking at all service providers, think about the experience ...

Really good service

What do you like best? I like the platform itself. The option to do animation during the presentation. Also like the customer service and help that I get really quickly ! Every time I have a question from my team, ON24 can offer me an option to make it work. What do you dislike? As of right now, most of it is really easy to use. I know that some of my colleague would like to upload something else that powerpoint. What problems are you solving with the product? What benefits ...

On24 - 6 month User Experience

What do you like best? Ease of use! From originally using Webex, I had a lot of high expectations with On24 and they have all mostly been met. What do you dislike? Simulive glitches with use of slides that have transitions/animations. What problems are you solving with the product? What benefits have you realized? The user experience is overall much better than other webinar platforms.

Professional, easy-to-use platform for webinars

What do you like best? At our company, we have used many different webinar platforms over the years and ON24 is by far the winner. It is very intuitive to set up events and has far more functionalities than other platforms that we have previously used. Many of our guests joining us for webinars have never done them before and we have never had troubles teaching them how to use the presentation screen in a matter of minutes. Additionally, the reporting is very in-depth and allows us to ...

I've been able to deliver quality webinar easily behind the scenes.

What do you like best? I like how all of the resources, speaker bios and other functionalities are easily accessible on the console. What do you dislike? I do wish that slides were able to be exported separately. That is one of the main questions we receive from attendees. Recommendations to others considering the product: Make sure to know everything available to maximize the platform. What problems are you solving with the product? What benefits have you realized? ...

Loving On24

What do you like best? The platform is crisp, clean and professional looking as compared to others I have experienced as a user and attendee. What do you dislike? Some attendees feel better knowing there is a call-in number available so that they can listen to the webcast if they must be away from their computer screen Recommendations to others considering the product: Watch all of the tutorials and any webcasts in their on-demand library, join the community What problems ...