ON24 Reviews in June 2026: User Ratings, Pros & Cons

Webcast kings!

What do you like best? Seamless service and outstanding customer service. What do you dislike? Nothing I can think of at the moment, They have been super effecient and reliable on what they are supposed to do and when I had a couple of issues they were able to fix it. Recommendations to others considering the product: They could implement browsers such as google chrome and firefox because right now it works only on Internet Explorer What problems are you solving with the ...

Over 5 years and ON24 still pushing the boundaries of what's possible

What do you like best? What I like best is that ON24 is perpetually trying to reinvent themselves by responding in real time to the demands of users and audiences. This tool makes providing our educational and informational content professional, branded and easy to use. What do you dislike? I dislike the delay in polls and that we must keep the poll open for a full 60 seconds due to the lag. I'm okay with small bits of silence and we fill them judiciously but I'd prefer not to have ...

Best replacement for WebEx

What do you like best? Archived videos use the standard mp4 format making post-editing easy (versus WebEx's proprietary file format that needs converting, thus chewing up time). What do you dislike? Interferes with PPT transitions, this desperately needs to be fixed What problems are you solving with the product? What benefits have you realized? Deploying webinars, whether live or on-demand has become much easier.

Long time user and love this platform

What do you like best? I love the dynamic aspect of the on24 platform. You can customize it in so many ways to make it more engaging. Plus, you have the ability to track what people do which is a big deal when trying to understand what gets people to stay on longer. Their customer support is fantastic and always responsive. If I had to have only 1 tool to capture leads and create content it would be on24. What do you dislike? It isnt cheap but you get what you pay for. If you want ...

Great webinar delivery tool

What do you like best? The ability to copy a previously delivered presentation and make adjustments or customization's for a new audience is a great time saver. What do you dislike? The Q&A tool can be set up to deliver questions to an email address. However, the email contact for the viewer is not provided with the question. Therefore you sometimes have to dig a little to locate that information. Recommendations to others considering the product: Get into the Knowledge ...

Great platform with multiple functionalities for your use case.

What do you like best? I love the ability to run a webinar live, or Simu-live as a pre-recorded webinar. It gives me the flexibility I need to have the live webinar set at an earlier date. What do you dislike? The only downside is the platform itself feels a little old-school as opposed to some competitors. The functionality is great, but interface a little clunky. Recommendations to others considering the product: Take advantage of the integration possibilities with other ...

Great platform to grow with

What do you like best? It has been great to be able to customize an experience for the attendees as well as track their interactions with it. The support has been helpful in solving quick and easy questions, which helped with onboarding. What do you dislike? There are elements of the platform that are dated and need revisiting. On-boarding new team members to the platform is time-consuming but overall it pays off. Technically there are some issues we experience between the ...

Pretty good with plenty of upside

What do you like best? Webinar analytics easy to use/share, webinar assets easy to upload, live stream is simple to set up, as is simulive What do you dislike? Can’t embed webinar in owned sites, limited customization options for registration page/webinar portal Recommendations to others considering the product: Great tool for turnkey webinars, limited options for higher budget productions. What problems are you solving with the product? What benefits have you realized? ...

Strong webinar tool

What do you like best? I love that with ON24 you can run simulive webinars. With a busy webinar program and even more packed team schedule, it can be hard to run all fully live webinars. It makes our program run more smoothly to run half-live or pre-recorded webinars, which ON24 executes flawlessly. What do you dislike? There's a lot of pieces that ON24 has that the other vendors don't. Although one area for growth at On24 is that the dashboard could use some updating to give it ...

Seamless service for end users but poor updates

What do you like best? Customisable user console which allows users to have a personalised experience when using the platform. Furthermore, the ease of integration with our CMS, allows user to register on our website, and then be imported straight into ON24 and receive confirmation emails. What do you dislike? Lots of changes which can make things more difficult (e.g. updating reporting and merging together first and last name, when all clients need this separated. Furthermore, the ...