ON24 Reviews in June 2026: User Ratings, Pros & Cons

On24 Experience

What do you like best? The customised console, the widgets, the analytics (ease of pulling reports) What do you dislike? The video quality and the browser delays What problems are you solving with the product? What benefits have you realized? Able to improve customer engagement. We are also able to share documents on the platform so we can point people in other directions

Wonderful platform

What do you like best? It is constantly being developed and improved. It works smoothly. Good customer support. What do you dislike? Sometimes the screen share feature does not work so well. Recommendations to others considering the product: It is a great platform with great customer support. What I like about it most is that it is always being improved. What problems are you solving with the product? What benefits have you realized? Organizing customer webinars

Most Valuable Marketing Investment

What do you like best? On24 provides everything you need to conduct professional webinars. Consistently strong performance, great audio and video quality, and helpful survey tools. The analytics are also incredibly insightful. What do you dislike? Some parts of the interface could use an upgrade. The console set up appears to be a drag-and-drop interface but leaves a bit to be desired. Also, registration page setup is inconsistent and could use a WYSIWYG interface. ...

Good for the viewer, frustrating for the user

What do you like best? On24 is a stable platform that has good functionality and is a reliable host for webinars. What do you dislike? Many aspects of On24 are frustrating. Searching for a webinar is hit and miss (even with the webinar number, if you happen to be in the wrong directory, it won't show up). The filing system for webinars current and past is not intuitive, and there seem to be a million details that can go wrong. While everything works, I never feel that I use it with ...

Good platform for attendees & speakers, bit cumbersome to set it up for organiser

What do you like best? You only need to have browser to get access to the webinar, both presenters & attendees don't have install any software It's ease to use to distribute documents with the webinar. It gives a lot of information about attendees and how engaged they are What do you dislike? It is cumbersome to setup the webinar, upload slides, check if they work and are in the right order Widgets are sometimes counter-intuitive to setup What problems are you ...

On24- Great but expensive

What do you like best? The reporting URL is definitely the best tool ON24 has to offer. It's very in depth, easy to follow and full of useful information. Customer service is also generally quick and helpful when it comes to any difficulties with the platform. What do you dislike? It's falling behind on the times. People are constantly complaining about difficulty accessing and a lot of unavailable features that other providers have. Recommendations to others considering the ...

Most advanced webinar platform

What do you like best? As a marketing manager, the unrivaled ability to customise branding at every step of the way is crucial. Also the online platform to pre-record webinars is the best available - making it very easy to compile contributions from a number of different people, and broadcast as a 'live' event What do you dislike? ON24 is definitely on the 'premium' end of the pricing spectrum. Other than that, no gripes! Recommendations to others considering the product: ...

A platform that changes the rules of engagement

What do you like best? So much functionality that lets you interact with the audience in so many ways and allows them to interact with you What do you dislike? Sometimes it's difficult to dial on to the conference bridge as it mentions wrong passcode when it it's actually correct. So you have to call via a different number Recommendations to others considering the product: Think about the entire customer journey rather than just a single webinar What problems are you ...

Fantastic platform to produce online webinars

What do you like best? Extremely useful and platform to use tool that allows you to produce or present webinars live or on demand. This makes planning and presenting webinars easier than other platforms on the market. What do you dislike? The lack of comprehensive training material available during the creation process. There needs to be more easy to access training documentation on hand as you reach each stage of the process, Recommendations to others considering the product: ...

Checks nearly all the right boxes for a presentation manager

What do you like best? ON24 does have a multiplicity of capabilities and functions that have been useful to us in many facets. Regular webcasts, influence councils, simulive webcasts, live Q&A, resource distribution, speaker bios, polls, surveys, and other CTA functions are all things we utilize among different teams and for different goals. It's consistent in its processes and effectiveness, the personalization settings and privacy features are helpful as well. And it looks really nice ...