ON24 Reviews in June 2026: User Ratings, Pros & Cons

Efficient and simple

What do you like best? The ability to extract and analyse data. Also building templates and copying these templates. What do you dislike? Interaction could be better regarding widgets and editing videos could be better. What problems are you solving with the product? What benefits have you realized? Conversion and retention for clients. More professional medium for broadcasting content.

On24 is a solid core platform that is slow to embrace upgrades and changes in the industry

What do you like best? Certain features are great, including the integrated telephony and webcam, and the ease of use of the backend for producing your webinars. It's fairly user friendly and we can usually train clients on it within an hour or two and have them start to produce their own webinars. What do you dislike? Overall the platform is becoming archaic and is lagging behind competitors when it comes to the technology the industry is using. A portion of the Elite platform ...

Great marketing webinar platform

What do you like best? For marketing related webinars, On24 is the only platform that allows you to prerecord "live" webinars. So the viewer can interact like it's live, but someone can record slide by slide beforehand. What do you dislike? I'd like a way to register a list of emails myself, it doesn't integrate well with our marketing automation platform, webinars can be buggy and usually, the only way for a viewer to fix something is to refresh the page Recommendations to ...

Outdated software

What do you like best? Nothing, dont like using at all. Outdated experience. What do you dislike? Everything - outdated software, poor UX and UI, hard to use, poor quality, average service. What problems are you solving with the product? What benefits have you realized? Webcasts, live webinars, on demand webinars.

Great product - starting to become expensive

What do you like best? On24 performs consistently - we have significantly fewer errors than we have had with other provider. What do you dislike? With each wave of new features, the company seems to give fewer improvements to the core platform and is focusing too much on trying to milk existing customers. What problems are you solving with the product? What benefits have you realized? We host approximately 100 webinars per year on our channel. The benefits are huge - ...

On24 is Easiest Webcast Service

What do you like best? It's the easiest and professional presentation of any webcast service I've used. What do you dislike? The syncing of data between Salesforce and On24 isn't as customizable as I would like What problems are you solving with the product? What benefits have you realized? I never have to worry if the webcast connection will work. Never any issues where we've had to cancel like with other webcast services we've used.

Very Good Webinar Platform

What do you like best? One of the key features of ON24 is the simplicity from the audience point of view. The audience simply has to click on the link and turn up the audio on their computer and they are able to view and listen in on the webinar. It is also nice that the audience link becomes the on-demand link. What do you dislike? I think the downside on ON24 is that the Q&A portion is all through chat. This feature, while helpful at times, takes away the ability to have ...

ON24 helps us run our business every day

What do you like best? Customizable templates, html5 compatibility What do you dislike? Flash backup server side not always compatible with modern browsers What problems are you solving with the product? What benefits have you realized? ON24 lets us perform our jobs every day - there are some limitations, as mentioned above with the flash based infrastructure on modern browsers and systems, but it is a competent and user friendly product to produce your webinar and online content.

Great system, great tools, but not as good as the platform used to be

What do you like best? Event setup is designed logically, and so is the user experience. The audience doesn't need special plug-ins or software. The platform's stability is rock solid. Most controls are intuitive. I've had many presenters over the years tell me "this is the easiest webinar software I've ever worked with." What do you dislike? Changes and bug fixes can take a long time. We identified and documented a minor bug more than a year ago and provided it to our account ...

On24 has been really reliable

What do you like best? -Reliable -no Hick ups -efficient customer service What do you dislike? -Facebook and Linked in widgets do not seem to be working -More ownership of our accounts - not being able to move registrants from one webinar to another without paying a fee What problems are you solving with the product? What benefits have you realized? Communicating with our audience virtually and providing them with demos and industry news, from the comfort of ...