ON24 Reviews in June 2026: User Ratings, Pros & Cons

A solid webinar platform

What do you like best? On24 has a ton of of options for personalization, attendee engagement, and post-event analysis. I can almost always find answers to what I'm looking for from the help center, and I've never had technical issues when running a webinar. Solid all around. What do you dislike? The platform could be a little more intuitive, and may take a little time/research to figure out how to find what you're looking for. They do have good help resources & customer service ...

Good platform

What do you like best? Analytics - audience interactions view Being able to update the deck for recordings for webinars that already took place. What do you dislike? Minor glitches like slide view not updating unless you refresh your screen and when you duplicate a webinar, hidden slides also apply to the new one even if you upload a different deck. What problems are you solving with the product? What benefits have you realized? tracking audience engagement.

Gets the job done.

What do you like best? The analytics are great and provide insight to clients about how buffering and where certain IP's may have experienced problems during the webcast. The ability to copy previous webcasts is very useful for projecting future earnings events with clients. What do you dislike? Layout and lack of responsive webcast layouts. Lack of ability to change the way time is viewed in registration page, IE: 24 hour format, or removing "0" at beginning of 09:00AM ET. ...

Great webcasting platform with a great service model!

What do you like best? The thing I like best about On24 is how easy it is to set up a webcast, as well as the around the clock emergency support that they provide when issues arise. What do you dislike? The only thing that I dislike is that your account manager can either be a hit or a miss. Sometimes they're very good with answers all your questions, and other times you might not hear back for 4-5 days. Recommendations to others considering the product: Make sure you ...

ON24 Review

What do you like best? ON24 is super user friendly and works great for our webinar needs. There are a lot of widgets where we can gauge user engagement. It's great being able to see exactly what everyone submitted, what they clicked on and what they're looking for. What do you dislike? In order to have a contract with unlimited webinars, you are only allowed one log in. Recommendations to others considering the product: Know how many webinars you're going to want to host ...

On24 Review

What do you like best? I like how you guys have all our registrants easily accessible to us for out webinars. also the surveys that are available and the feed back info we have access to to do follow up with certain customers. What do you dislike? I have not used this much but so far I have nothing that I can think of that I really dislike about your website and its usefulness. Recommendations to others considering the product: this is a great product and provides very great ...

A step ahead of the competitors

What do you like best? On24 has helped us utilize its new features to make a user friendly, functional, and marketing approved platform for all our webinar needs. Our company has a list of webinars we do monthly, and since using On24, our numbers of engagement/satisfaction have increased year over year. We strongly attribute our success to the use of On24, and feel that there is no one out there that does it quit like them. What do you dislike? There are some more features that ...

Behind the times in technology

What do you like best? You can easily record each slide individually. So if you make a mistake you can just re-record one slide rather than having to start over. What do you dislike? The screen share capability does not work and it is difficult to install. If you pay for a product you should not have to jump through hoops to use its capabilities. Also, you have to dial in to a separate bridge in order to record, you can't just simply use computer audio. On24 is just overall ...

Great Features and Platform

What do you like best? I like how easy it is to use. The interface is really intuitive. What do you dislike? It is kind of expensive compared to other options we had considered. What problems are you solving with the product? What benefits have you realized? We use ON24 to produce a monthly industry related webinar. It is a great tool to track leads and how they are interacting with our content.

Trusted webinar platfom

What do you like best? The user experience for us and the team is clear and straightforward. Equally the customer experience of our webinar delegates is great as it is an easy system to use by all concerned this is important as reflects well back on us. What do you dislike? Occasionally have issues dialing in. This can be a concern for us and sometimes the speakers as they then become nervous and can throw them a put them a little off their game. This is unusual and would be the ...