ON24 Reviews in June 2026: User Ratings, Pros & Cons

ON24 customer service is top notch

What do you like best? I like the chat feature, it is quick and easy. I get answers so I can move along with my day What do you dislike? It is hard to reach my rep at times, needing to send another email before I receive a response What problems are you solving with the product? What benefits have you realized? Recording quality is better than their competitors

Amazing Experiences with On24!

What do you like best? I think my favorite thing about ON24 is 1) the integrations that we're able to have with it and 2) the console builder. The integrations are helpful because we're able to use other sites such as Splashthat to build properly branded landing pages for our webinar. The console builder is beautiful and allows us to host webinars that are on-brand and that show customers and other attendees exactly what we want them to see. From the resources section, to the Q&A, to the ...

A great webinar platform - but not without it's problems

What do you like best? The On24 platform on the whole is a great webinar system with plenty of features and a multitude of analytics that can keep the most demanding Marketeers happy. What do you dislike? My main gripe with On24 is the lack of technical support, when I say lack of I don't me you don't get help, you do but it just takes so long. We are based in the UK, the tech support is in the USA so we have to wait until someone is available. Plus the issues I have had have never ...

Another satisfied company

What do you like best? The ON24 platform is a robust, dependable, easy-to-use site. From account management to tech support, the folks at ON24 are also great to work with. It also integrates well with Eloqua, our email marketing program. What do you dislike? There have been a couple of integrations issues with Eloqua that caught us by surprise. What problems are you solving with the product? What benefits have you realized? My company wants to showcase customer use cases ...

Buiding experience how to engate HCPs into remote interaction with customized Engagement Hub

What do you like best? This is friendly and intuitive tool, self-managable as well as ready to be upgraded with many functionalities how to engage customers behind face-to-face interaction. The hub gives opportunity to invite current customers and work with already collected opt-ins and is unique options how to drive there new customers to extend digital reach. the hub grip allows to work with different on-demand content (different type of files) and create common platform for live ...

Great Platform!

What do you like best? I like it's flexibility and the branding available, it looks very professional and the customisation allows for use of the the right engagement tools for each meeting. What do you dislike? It would be useful to have a phone line that the audience could dial in on as this is a common request, however i recognise this is not possible and i don't think it's a big issue for most users. What problems are you solving with the product? What benefits have you ...

Good but can be frustrating

What do you like best? There are a lot of cool options like polling, surveys, adding media, and group chats. I love how we have the ability to brand our page by including logos, specific colouring, and the types of icons that we want to include as well. The 'lobby' is a great feature that not many webinar providers have. Gives your viewers the chance to consume content while waiting. What do you dislike? Cloning past events can makes things difficult. While it is a great feature, ...

Seamless and easy to navigate platform

What do you like best? Easily accessible reports, minimalistic UI and easy to navigate. It takes very little time to learn new features. The platform also has a fast response time What do you dislike? The interface looks a bit old in look and feel (No impact on the work we do). Reports are a bit slow when the attendence increases. Recommendations to others considering the product: Seamless Platform for hosting Webinars What problems are you solving with the product? ...

Great webinar platform!

What do you like best? Its easy to use and the people are so helpful. I would say that anyone who is looking to learn about webinars, this is the one to do. I think the best feature about the platform is the fact that you can watch webinars on your phone which is great. What do you dislike? I think the registration page needs work and before my account executive was on board, I didn't get much help. I really love Robert Edwards. Highly recommend him to be your contact. What ...

On24, for users of all levels with brand new features

What do you like best? The new On24 features have allowed for more thorough, more straight forward analysis of client engagement. The platform is very easy and straightforward to use, most aspects are easy to research and if not staff are always willing to help. What do you dislike? The new features of On24 are exactly what we have been looking for to improve our understanding of client engagement. It is therefore disappointing that these features were released as part of a free ...