8.9
SpotScore
ON24 Review: Is It The Right Webinar Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2Add to compare
ON24 offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for ON24
ON24 serves marketing, event management, and customer success teams in medium to large enterprises, facilitating large-scale webinars and virtual conferences. With a rating of 4.2/5 from 1,515 reviews, it is broadly validated, indicating strong user satisfaction across diverse use cases.
Users commend ON24 for its intuitive platform that simplifies webinar setup and operation, alongside excellent customer support available through multiple channels. However, new users may find the extensive feature set overwhelming without proper training.
Quick facts about ON24
What is ON24?
ON24 provides powerful webinar software to create, manage, and deliver Internet broadcasts. It is the simplest, most powerful global webinar solution for any business that needs to provide their customers and prospects with live on-line events. Whether you're hosting a multi-national keynote to hundreds of attendees or a free workshop to thousands of visitors, ON24 delivers unified webinars, online meetings, live events, and virtual conferences on any device in real time.
Pricing
ON24 offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
ON24 Software Demo
ON24 was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ON24
- Use cases
- Large-scale webinars and virtual conferences, Customer engagement and lead generation events, Corporate training and internal communications
- Team types
- Marketing teams, Event management teams
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose ON24
Intuitive and easy-to-use platform enabling quick webinar setup
Excellent customer support with fast response times across multiple channels
Customizable branding and registration pages for personalized webinar experiences
Is ON24 right for you?
Best for large-scale, customizable webinars with strong audience engagement features.
Choose ON24 if
- You need to host large webinars or virtual conferences with hundreds to thousands of attendees.
- Your team requires customizable branding and registration pages for personalized webinar experiences.
- You prioritize strong customer support and quick setup with an intuitive platform.
Consider alternatives if
- You are a small business or team seeking a simple, low-cost webinar solution.
- Your organization depends heavily on extensive third-party app integrations and marketplace connectors.
What buyers should know before choosing ON24
ON24 has garnered high praise from users over the past year, with consistent positive feedback highlighting its exceptional features and user-friendly interface. Users appreciate the platform's ease of use, customizable options, and robust support system.
The ability to create unique and engaging webinar experiences, along with features like live chat support and personalized branding, have made ON24 a go-to choice for many. The platform's reliability, comprehensive reporting dashboard, and focus on enhanced audience engagement set it apart in the webinar space.
While some users may have encountered minor issues or expressed a desire for further enhancements, the general consensus remains overwhelmingly positive. Overall, ON24 stands out as a versatile, reliable, and innovative platform that empowers users to conduct successful webinars with ease and efficiency.
ON24 pros and cons
- ON24 pros
Intuitive and easy-to-use platform enabling quick webinar setup
Excellent customer support with fast response times across multiple channels
Customizable branding and registration pages for personalized webinar experiences
- ON24 cons
Feature-rich platform can be overwhelming for new users without training
Limited availability of additional apps and connectors restricting integrations
Ready to try it?
Get started with ON24
Connect with the team for a personalised demo.
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Compare ON24 side-by-side with top Webinar Software alternatives.
What is the pricing of ON24?
ON24 uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
ON24 Pricing Plans
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ON24 reviews and ratings
Buyer sentiment
Overall positive buyer sentiment highlights ON24's ease of use, customization options, and strong customer support, with some concerns about complexity for new users and limited integrations.
What buyers like
- Ease of use
- Customer support responsiveness
- Customizable branding
Common complaints
- Complexity for new users
- Limited integrations
Are you using ON24?
- See if ON24 fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of ON24?
Attendee management is a crucial feature in software that streamlines and simplifies the process of managing attendees for events, meetings,…
Automated Webinar is a software feature that allows businesses to conduct webinars automatically, without the need for manual intervention.…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Multi-Presenter is a software feature that allows multiple presenters to lead a presentation simultaneously. This feature is particularly us…
On-demand webinars are a popular feature in the world of software and online learning. They allow users to access pre-recorded webinars at a…
Polls or voting is a software feature that allows users to gather opinions, feedback, and preferences from a group of people. It is a method…
In the social media realm, a Q&A is the closest thing to a dialogue — a presenter responds to questions posed by followers. Texts are used t…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Screen sharing is a feature that allows users to share their computer screens with others in real-time. It enables collaboration and remote…
Social sharing is a feature found in many software applications that allows users to easily share content with others on various social medi…
ON24 security and data handling
Key compliance certifications and security features for IT and security teams evaluating ON24.
Certifications
Security features
Developer & data
Alternatives to ON24
ON24 Support Options
Frequently Asked Questions About ON24
Common questions buyers ask before choosing ON24.
ON24 is a Webinar Software. ON24 offers Automated Webinar, On-demand Webinars, Screen Sharing, Reminders, Q&A and many more functionalities.
ON24 is a strong fit if: You need to host large webinars or virtual conferences with hundreds to thousands of attendees.; Your team requires customizable branding and registration pages for personalized webinar experiences.. Consider alternatives if: You are a small business or team seeking a simple, low-cost webinar solution.; Your organization depends heavily on extensive third-party app integrations and marketplace connectors..
Buyers commonly note the following limitations of ON24: Feature-rich platform can be overwhelming for new users without training; Limited availability of additional apps and connectors restricting integrations; Pricing is quotation-based with no public transparency.
Some top alternatives to ON24 includes LiveWebinar, WebinarGeek, webinar.net, Demio and Anymeeting Webinars.
ON24 offers Quotation Based pricing model
The starting price is not disclosed by ON24. You can visit ON24 pricing page to get the latest pricing.
Ready to try it?
Get started with ON24
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].