Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Many features but user friendly.

What do you like best? I like the ability to segment customers when sending emails. It preloads my customer lists from shopify automatically and is just ready for me. What do you dislike? i haven't noticed much that i dislike since i started using it. There are limited options it seems for the background picture in the forms like the pop up forms asking for customer's email addresses. What problems are you solving with the product? What benefits have you realized? great reports ...

Mailchimp to Omnisend Transition Made Easy

What do you like best? I enjoy the product integration best from my shopify shop. What do you dislike? I would like a little faster customer service help. What problems are you solving with the product? What benefits have you realized? I have been able to make better automated emails that feature more direct links to my products on my shopify shop!

BEST VALUE

What do you like best? Can do everything competing services can, but is more intuitive and less expensive. What do you dislike? The dashboard could be more visually appealing, but it's fine. Recommendations to others considering the product: Download it. What problems are you solving with the product? What benefits have you realized? How to automate data collection and response as well as build up our crm.

Great Way To Connect With My Customers

What do you like best? I love the ease of use. I can create a professional looking email in a matter of minutes which helps a very busy shop owner. I also love the landing pages and the live view option via the Omnisend dashboard which allows me to see if I have any customers currently on my website. The abandoned cart email series is working as well. What do you dislike? I do not have any dislikes in regards to Omnisend. Recommendations to others considering the product: The ...

Great marketing Tool

What do you like best? Omnisend is a great platform for all your marketing needs. Idea to send out campaigns via email, messenger & also SMS. Clear, precise templates & easy access to your website shop Helps to see reports & cross sells. Staff on hand to help if needed What do you dislike? sometimes while working the app could freeze Recommendations to others considering the product: Give it a go. Your be surprised how quick, easy & affective it can help your business. ...

Best Mail Client We Have Used

What do you like best? We went from Mailchimp to Omnisend because of the shopify changes. We love the integration forms that go onto shopify. They are easy to set up and personalize. We really like that you can save your footer and social URLs so that way we don't have to reenter them every time we make an email. We love the reports, they let us see exactly what is happening with our emails. What do you dislike? The integration to shopify is a little tricky. The instructions are good, ...

Great so far

What do you like best? Easy to use, especially making the forms. Really like the drag and drop aspect. What do you dislike? I haven't encountered anything yet that I don't like. What problems are you solving with the product? What benefits have you realized? none yet

Great platform

What do you like best? We are in love with the ease of creating an emailer and sending it to our customers. This allows us to send over emailers without hardly any effort. Everything is very functional. What do you dislike? We have not found anything that we dislike to this point. This has been a great marketing tool for us. Our sales have spiked dramatically through emailers since we started using Omnisend. Recommendations to others considering the product: The price is well ...

The BEST!

What do you like best? Easy to use interface, great layouts and fonts, clean aesthetic. What do you dislike? It would be cool to be able to utilize FB functions, etc, for just per campaign (pay as you go instead of paying the higher tiered monthly fee, if you don't utilize the function as often. Recommendations to others considering the product: Easy to use, highly recommend! Trustworthy. What problems are you solving with the product? What benefits have you realized? None! We ...

Easy and Affordable

What do you like best? The price was right, and it was fairly simple to set up. We switched from another app that just kept getting more and more expensive. What do you dislike? I haven't spent enough time with the app to identify anything to dislike. What problems are you solving with the product? What benefits have you realized? Automatically following up with current customers has improved our overall shopping experience, and allowed us to remarket to customers with new product ...