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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16 / Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Spotsaas Editor’s POV

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 441-450 out of 624

A

Anonymous

06/20/19

4 out of 5

Super Cool Program

What do you like best? My favorite thing about Omnisend is that it 100% integrates with our Shopify Site, this makes it way easier to manage everything. What do you dislike? Some of the data seems to be a bit off, and pricing is a bit expensive. What problems are you solving with the product? What benefits have you realized? We're solving our conversion rate problem. We have seen an increase in sales since we've began using it.

A

Anonymous

06/20/19

4 out of 5

A Perfect Alternative to Malichimp

What do you like best? Really simple interface to create emails by selecting products from your linked website and automatically importing all the product info and image (description, price, image etc What do you dislike? Its a bit fiddly to set up filters and conditions to segment audiences but once you get the hang its quite logical What problems are you solving with the product? What benefits have you realized? Lots of options to create integrated sign up forms for newsletters ...

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A

Anonymous

06/20/19

4 out of 5

It's simple, user-friendly, and capable

What do you like best? I feel like I haven't met the limits of the program yet, each segmentation, coupon and form evolves to anticipate my business needs. What do you dislike? I wish there was a faster customer service option or classes to learn some features more often Recommendations to others considering the product: Consistent workshops What problems are you solving with the product? What benefits have you realized? workflow has changed my life, and it's opened up so many ...

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A

Anonymous

06/20/19

4 out of 5

Good IT Support

What do you like best? I like that it is easy to use though a few tutorials for how to do basic stuff might be helpful. For example I still don't know how to do a few things that I'd like to be able to do...like export my created documents as pdfs. It might not even be possible. What do you dislike? At first when I reached out with a problem I felt like the service was "slow" because it took several days to get resolution. Not having a customer service phone number is a bit of a ...

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Anonymous

06/19/19

5 out of 5

Super easy to use email marketing

What do you like best? I love the fact that there are multiple templates and adding and removing modules are a breeze to do What do you dislike? I would like to see more font choices to use when formatting emails What problems are you solving with the product? What benefits have you realized? Saves me a ton of time putting email campaigns together

A

Anonymous

06/19/19

4 out of 5

good app

What do you like best? The level detail of the campaigns you can create. The live view is also another great feature What do you dislike? The price could be a little cheaper and there should be a limitation on the number of emails sent. i think it should be unlimited like mailchimp What problems are you solving with the product? What benefits have you realized? The level detail of the campaigns you can create. The live view is also another great feature

A

Anonymous

06/19/19

4 out of 5

OmniSend is Great

What do you like best? Simple to use and has most features that are needed in an email marketing platform. What do you dislike? There are a few things missing that would be helpful. (Or things that simply don't work well - For example, it would be nice to not put a limit to how many segments we can create. Next, the tool which allows us to pick products off the website to put in our email doesn't work most of the time. The system Mailchimp uses for this works significantly better. ...

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A

Anonymous

06/19/19

4 out of 5

Great marketing automation solution

What do you like best? Compared to some other solutions on the market, Omnisend is quite straight forward and do the job perfectly. What do you dislike? It can be tricky to get access to some custom events What problems are you solving with the product? What benefits have you realized? We are using Omnisend to manage all our CRM programs on all our webstores.

A

Anonymous

06/19/19

3 out of 5

It's OK. Lacks some important features

What do you like best? I like that it is fairly easy to use and the reporting is decent enough. What do you dislike? Lack of control for some design aspects that makes you find work arounds. No separate styling for mobile. Can not create additional lists, only segments and tagging. Can not run report on products sold. Pricing is based on list size, but also on number of emails sent per month. Other platforms price based on list size with unlimited number of sends. ...

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A

Anonymous

06/19/19

5 out of 5

Love the Service and Value

What do you like best? The value and ease of use Great validation services also. What do you dislike? There is nothing I dislike at this time. What problems are you solving with the product? What benefits have you realized? The email platform is much easier and accessible than other email programs. It integrates easily into Shopify and it verifies emails properly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].