Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Very Good for ecomm

What do you like best? I really like the User Experience of Omnisend. For those who are beginners, they wouldn't find big problems to handle with the plataform and all the features that the offer. I also like the integrations that they offer. The better one is with shopify, it is very easy to connect both and there are lots of possibilities. The personalizations is good, there are some options. Recovery cart and others email triggers is very simple and worth the price. Also, the ...

Not only Mail

What do you like best? Omnisend is a communication CRM with enhanced features which will drive your business to success. What do you dislike? I would like to use Omnisend with Salesforce but it looks it is not integrated Recommendations to others considering the product: Try it and you will use What problems are you solving with the product? What benefits have you realized? I can engage my prospect and customer many times in an automatic and intelligent way with the possibility ...

Excellent, good value and quality e-marketing platform!

What do you like best? Integrates perfectly with Shopify. Always friendly and helpful online customer service. Targeting is spot on! Automated workflows are simply FANTASTIC! We really like the option. A/B testing is great too! What do you dislike? Not a dislike - just a recommendation. Would be nice to have an option for on-site retargeting of existing customers as well, not just new customers. For example pop-ups and banners visible to existing customers. Also, having a 'recently ...

Excellent Experience

What do you like best? The link to Facebook is extremely helpful. The ability to create audience segments. The automated cart recovery is awesome. What do you dislike? Scheduling campaigns seem off sometimes. The clock does not seem to match my time zone. Recommendations to others considering the product: This is a great product! It does everything needed with ease and will help to streamline your marketing and retargeting efforts! What problems are you solving with the product? ...

Amazing app that has given great visibility to what happens in our store

What do you like best? Live view is a really helpful tool and you can see who is looking (or looked at what at any time. The marketing and newsletter tool is very easy to use and its great that you can create segments of different targeted groups with easy drop down menu's when setting up. The support team respond quickly to any queries and have been great at resolving any issues we faced (user error only! Its a great tool for keeping track of new subscribers to your website. There is a ...

Better than what mail chimp ever could do

What do you like best? I enjoy the many features that omnisend provide, including the ability to email customers back for abandon carts. The whole setup seems to be more intuitive and straight forward. I've used mail chimp for 3 years, and now I'm wondering why I didn't just use Omnisend to begin with. What do you dislike? It is a bit expensive, so it would be great if they could possibly lower their prices a bit. What problems are you solving with the product? What benefits have ...

Product friendly email marketing

What do you like best? How easy it is to insert products into emails and create segments of users based on shopping behaviors. What do you dislike? Very similar to mailchimp but things are in different places which can be frustrating. What problems are you solving with the product? What benefits have you realized? The benefits of shopping behavior segments has been a new feature for us, which is helping to solve marketing issues.

Omnisend - Great CRM application

What do you like best? Their channel is very user friendly and encompasses many different features. What do you dislike? As a former Mailchimp user. I miss the having my own app. Recommendations to others considering the product: No advice necessary but to consider all options. One of my favorite features about Omnisend is their exceptional customer service. They respond to e-mails extremely fast. What problems are you solving with the product? What benefits have you realized? ...

Simple yet powerful

What do you like best? Email automation : The block available in the email designer and truly well thought. The email content experience like adding subject, from name etc are nicely placed. The UI that displays all the events in an automation is well organized What do you dislike? The wheel of fortune should have option to send dynamic coupons and the wheel colors must be customizable. In popups settings, under "layout" the names is not helpful they must be friendly and understandable ...

Useful for higher level e-commerce email marketing

What do you like best? Helpful staff that are able to answer my questions around the clock. Pricing is pretty competitive with respect to how many features are available. Also many email automation triggers are available that other email marketing services don't provide. I especially like the automations that trigger when customer enters a segment. What do you dislike? Unable to reference the same discount code that was sent earlier to a customer again later on in the same automation ...