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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16 / Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Spotsaas Editor’s POV

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 251-260 out of 624

SN

Summer N

05/10/20

4 out of 5

Pretty flexible & good support

What do you like best? Simple and easy to use. User-friendly interface What do you dislike? Some limitations in designs & ready-to-use templates What problems are you solving with the product? What benefits have you realized? Omnisend helps me build up email templates. schedule to send customers much more easily

KG

Kris G

05/09/20

5 out of 5

Great email marketing program

What do you like best? Omnisend makes it easy for you to run a successful email marketing program for your business. Great templates, useful automation, and great business insights! I've been very happy with it! What do you dislike? I'd love more videos teaching all of the features. Recommendations to others considering the product: Take the time to learn the system and do the onboarding. It really helps! What problems are you solving with the product? What benefits ...

Read more

NR

Nora R

05/08/20

5 out of 5

Omnisend delivers and fulfills all my campaign needs!

What do you like best? I was a Mailchimp user and I always had trouble formatting my email campaigners to look great for my customers. In addition data and email results were never accurate. No problem with Omnisend! I tried the free trail and was hooked. Easy to setup and interstate with my Shopify store and apps. I loved that they offer premise themes for emails too! Just select and Fill it in with your personal touch with photos and easy color edits. In addition to east ...

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GP

Gwendolyn P

05/08/20

4.5 out of 5

Great for eCommerce/Fashion Brands!

What do you like best? I love the automation workflow and how easy it is to use and test with. I also love how modern the pop up subscribe themes are. Their support is top notch and I learn so much just by checking out the blog or using their knowledge base. I create better content by reading their tutorials. I look forward to diving in deeper to really benefit from Omnisend. What do you dislike? I wish they had more campaign templates to use. I don't like that I can't upload a ...

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BB

Benjamin B

05/08/20

5 out of 5

Excellent email platform with simple interface and great customer service

What do you like best? Omnisend is an excellent solution for those looking to ramp up their email marketing and automation efforts, especially if you don't have a technical background. I looked at Mailchimp, Klaviyo and several other platforms and Omnisend had the best combination of easy UI, automation features and affordability. Simple interface and great customer service. Love that you can create segments based on purchasing history! What do you dislike? Designs aren't as ...

Read more

RA

Ria Ana S

05/08/20

5 out of 5

Excellent product, fantastic service

What do you like best? Clean interface with helpful data. Easy to use, customer service always follows up even after the chat is over. What do you dislike? I would like there to be an integration with Shogun pages that I build on my Shopify as these pages include my Landing Page and other important CTA pages. I would use this to highlight my forms better as opposed to just having an exit-intent feature. I would also like there to be a confirmation feature when customers sign up ...

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RA

Radu A

05/07/20

5 out of 5

Very fast support and very profesional!

What do you like best? Nice email templates , good and easy to use , drag'n drop! What do you dislike? The prices for pro features are too high What problems are you solving with the product? What benefits have you realized? Custom mail , Maichimp alternative!

MD

Monica D

05/07/20

4 out of 5

Works well for what we need.

What do you like best? The automation it has so I can do less work. What do you dislike? I couldn't get it hooked up with click-funnels easily. What problems are you solving with the product? What benefits have you realized? The automation is a must

UI

User in Retail

05/07/20

4.5 out of 5

Love Omnisend! Perfect tool for small businesses

What do you like best? The email marketing workflow and live view What do you dislike? Nothin really. Wish there was more help with creating marketing emails Recommendations to others considering the product: It’s a must for any small business to automate emails and create campaigns What problems are you solving with the product? What benefits have you realized? Reaching more customers and email subscribers

AI

Administrator in Retail

05/07/20

4.5 out of 5

(Almost) The Complete Package

What do you like best? Great email design tools, clever segmentation and omnichannel features What do you dislike? Falling short on the integration space; for example; unable to trigger emails based on when an order is delivered, something a Merchant tool provides without the need for 3rd party integrations. What problems are you solving with the product? What benefits have you realized? I'm yet to see any groundbreaking results with automation. However, I've realised how ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].