Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Team Accountability "

What do you like best about Nutshell? The ability to track our listings from contract to close. What do you dislike about Nutshell? We are a Commercial Real Estate company, so I would like to see more admin type tracking as far as the ability to assign tasks to our agents throughout the pre listing process. What problems is Nutshell solving and how is that benefiting you? We are able to have our entire database in one place. Saving us a tremendous amount of time.

"Great for Me"

What do you like best about Nutshell? As a newcomer to CRMs, Nutshell is pretty straightforward and easy to understand. I really enjoy the dashboard feature we can display in the office so everyone can see how our pipeline is doing. I also love the "Scan business card" feature which makes networking so much better. What do you dislike about Nutshell? There are a few kinks that I am working out when it comes to adding leads and not duplicating people. I need to dig around a little ...

"Great CRM at its price point"

What do you like best about Nutshell? Its easy to keep track of interactions with potential clients. You can also schedule weekly-monthly follow ups. What do you dislike about Nutshell? The interface can be a little cluttered at times. Email templates can be a little glitchy when you involve symbols in them. What problems is Nutshell solving and how is that benefiting you? You can track productivity and see which methods work best when emailing new potential clients, which is something that ...

"Supreme Customer Service"

What do you like best about Nutshell? The customer service staff goes above and beyond the call of duty. The follow up to make sure all of my needs are met. What do you dislike about Nutshell? Nothing thus far....I have used it for only a short period of time. What problems is Nutshell solving and how is that benefiting you? Sales prospect organization... keeps them organized and tracks all of the aspects of the sales prospect.

"Nutshell review "

What do you like best about Nutshell? I can access from all the computers I want, even with any phone. What do you dislike about Nutshell? 2 things: In the phone the interface is different I can't lick different lead to the same task and sometimes that is necessary What problems is Nutshell solving and how is that benefiting you? Look for new clients, as well as support clients in the use of the software we comercialice.

"Nutshell is easy to pick up on and is very helpful in managing and improving my daily productivity. "

What do you like best about Nutshell? I most utilize nutshell in recording conversations with potential and current clients. That part has been integral for me as there are times when my sale with a client will stretch out over a year and therefore i can go back and easily review my prior conversations. What do you dislike about Nutshell? The app can be a little more difficult to work with. There are times when the information is harder to access while on the app. Recommendations to others ...

"Still Working On It"

What do you like best about Nutshell? The dashboard on Nutshell is great for providing real time information and is easy to understand/use. Adding and removing information from accounts is easy to understand/use. I have had very few issues uploading CSV information to Nutshell and the few problems I had were resolved within 24hrs. What do you dislike about Nutshell? The company I am currently using it for uses Nutshell primarily for processing sales operations information. They do not use ...

"Nutshell is a very simple CRM"

What do you like best about Nutshell? Very simple to use and intuitive, has lot of features I need, but certainly not all What do you dislike about Nutshell? Lacking lots of features of others CRM (power dialer, vociemail drops, add ons, etc.) Recommendations to others considering Nutshell: Check to make sure it has all feature you need What problems is Nutshell solving and how is that benefiting you? Kepping in contact with prospects

"Main tool to track new and existing business"

What do you like best about Nutshell? I like the user interface the most. It's very clean. What do you dislike about Nutshell? I've had issues with logging activities on a lead - and attached to that lead is a person - but after the lead is closed, the note/activity doesn't follow the person. I have to go into the old lead. Recommendations to others considering Nutshell: Open it every time you start your computer to help with planning out your day! What problems is Nutshell solving and how ...

"Made the switch from Salesforce to Nutshell for our CRM"

What do you like best about Nutshell? The people at Nutshell spent tons of time making sure we were a good fit and that we were comfortable with their product and processes. They bent over backwards to show us the functionality and offered to help us with uploading files and demo the services. What do you dislike about Nutshell? There are still a few features that could be better handled by default with some programming changes but there are suitable workarounds to handle our very specific ...