Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Fantastic CRM that has all the bells and whistles as the large firms at a cheap price."

What do you like best about Nutshell? The program does most of the work for me. Most of my contacts are auto populated from my google account and all tasks autosync'd to my calendar. What do you dislike about Nutshell? I'm such a big fan that I wish there was a reseller program. I've referred at least 5 clients their way. I also wish there was QuickBooks integration. Recommendations to others considering Nutshell: If you want a great program that has several features that larger players ...

"Great Way to Manage Prospects"

What do you like best about Nutshell? I like that it is customizable with goals, tasks, and the notes that link to email What do you dislike about Nutshell? I dont like how the appointments get lost within the tasks on the new dashboard. They should be prominently displayed What problems is Nutshell solving and how is that benefiting you? Keeping track of goals on a daily basis so I can strategize to hit them. I have realized how many calls/emails it actually takes to get a sale.

"User friendly and easy to learn"

What do you like best about Nutshell? Nutshell is Intuitive and user friendly. What do you dislike about Nutshell? I wish it were easier to pull certain reports--i.e. a report of your tasks for the month What problems is Nutshell solving and how is that benefiting you? We are able to share information across our teams in a meaningful way. Love how when you BCC nutshell your customer emails are recorded in the database.

"Best CRM tool out there!"

What do you like best about Nutshell? The organization, and ease of connecting contracts, and prospects/leads. What do you dislike about Nutshell? The reporting is not as user friendly as I would like, and the downloading of the reports required more manual manipulation. Recommendations to others considering Nutshell: This is the best tool I have found. What problems is Nutshell solving and how is that benefiting you? Keeping tabs on quotes, and leads, as well as safe keeping documentation. ...

"Best app ever"

What do you like best about Nutshell? Calendar, where you can keep track of your daily task and activities. I like the most is I can upload business cards info, look at the uploaded image anytime and no need to type anything! The system is user friendly too. What do you dislike about Nutshell? When you have to refresh to update info. When using mobile access, I need to refresh it more often, Mobile use, you get booted often maybe from slow internet? Some uploaded business cards cannot be ...

"Simple CRM with Enterprise Level Features!"

What do you like best about Nutshell? Nutshell's simplicity is what keeps me and my team completely informed on the company's sales cycle, without all the unnecessary bloat of other CRM's. What do you dislike about Nutshell? Nothing yet! I've run multiple sales teams on Nutshell, and the experience has been flawless. Recommendations to others considering Nutshell: na What problems is Nutshell solving and how is that benefiting you? We're able to close sales quicker, by using Nutshell to ...

"I'm new to Nutshell."

What do you like best about Nutshell? That I can import many contacts and keep better track on email conversations What do you dislike about Nutshell? I'm still trying to find my way around a bit. Recommendations to others considering Nutshell: It's a good product to gain more control of your contacts. I like that I can attach files and links to contacts too. What problems is Nutshell solving and how is that benefiting you? I feel a bit more in control on my contacts. I need more training though

"Great CRM for gmail users"

What do you like best about Nutshell? The product is incredibly easy to set up, and integrates seamlessly with gmail which really improves the usability of the software because it automatically records interactions with clients. It also schedules my activities right into my google calendar. The dashboard and interface are easy to use and the mobile app is clean and simple. We have this connected to integrations with mail chimp, panda docs, and a form builder to seamlessly automate. The ...

"A critical look"

What do you like best about Nutshell? The features that Nutshell brings to the table is unmatched by even their most fearsome competitors. When I was tasked to find the company I work for the best CRM on the market for the money I went into a critical analysis of the most common CRMs, during that look over I came across Nutshell, which after reviewing the features and plugging their ratings into my custom analysis I found Nutshell to have the best overall score for what our company ...

"Rather simple application"

What do you like best about Nutshell? The Dashboard lays out everything you need. In addition, I like the clarity of the fields and ease of use. Good, clear graphics. What do you dislike about Nutshell? I wish there was a "tips pop-up" to offer simple solutions / reminders to each activity you are working on during the day. The help chat feature is good, just a little slow in responsiveness. Recommendations to others considering Nutshell: Definitely worth considering due its simple and ...