Nutshell Reviews in May 2025: User Ratings, Pros & Cons

"Great CRM Software"

What do you like best about Nutshell? - A simple but powerful UI/UX - A very well documented REST API - Beautiful Dashboards - Great technical support and customer service The Nutshell team has always been available for us with a short response time and great answers. We integrated very easily with their APIs and grew our business since. What do you dislike about Nutshell? - Slowness when large number of entries are present - Internationalization can be tricky - More 3rd party integration ...

"Nutshell, a great CRM for a growing business!"

What do you like best about Nutshell? Simplicity in setting up (data transfer and their staff willingness to actually assist) and learning Nutshell. Excellent features such as mapping, creating teams, duplicate removal and more. What do you dislike about Nutshell? Probably the only thing I dislike is the mobile versions so far, they are pretty good, but not as good and as thorough as the desktop version. I'm hoping there's an update in the works to make the mobile versions even better. What ...

"brief overview of experience using Nutshell"

What do you like best about Nutshell? Can synch to email. Create leads and follow ups to leads for different departments within the company . Glad company is taking initiative to improve platform. What do you dislike about Nutshell? Very difficult to set up notifications and reminders. Complicated for a new user to learn the features. What problems is Nutshell solving and how is that benefiting you? Managing leads

"Simply, the best CRM web application. Fast setup and great support."

What do you like best about Nutshell? There is a lot to like about Nutshell. We came over from Salesforce after 6 years of use and our sales team couldn't be happier. I'm practically the office hero for making the switch. The changeover was incredibly fast too, I had my sales team ditching Salesforce after 1 week. That includes moving our data over, which was thousands of accounts, thousands of contacts and tens of thousands of history notes. Nutshell's import tool is amazing and since our ...

"Perfect tool to stay on top of all customer interaction."

What do you like best about Nutshell? I really like the way that all customer contact can easily be enetered into Nutshell and very quickly reviewed to stay on top of customer contacts. Also, the activities tool is very helpful to planmy time and then quickly log the synopsis of the contact and schedule any follow up activities based on the same accounts and contacts. The value I receive for my subscription rate almost seems too good. I would honestly pay 20% more for this service, ...

"Finally. Something simple, beautiful and effective"

What do you like best about Nutshell? The interface looks awesome and is really inviting to sign into. It's as equally easy to use. What do you dislike about Nutshell? That LinkedIn stopped allowing their integration. What problems is Nutshell solving and how is that benefiting you? Tracking all contacts and knowing they're in a trusted system to make the most of the relationship.

"Why I love Nutshell"

What do you like best about Nutshell? Simple interface, not bloated. Other programs do not have an easy to use UI. Training needs are almost non existent because of the simplicity. What do you dislike about Nutshell? Lacks customization options based on industry needs. Recommendations to others considering Nutshell: Compare to other programs first. While good, the program can lack customization options that might hurt you down the line. What problems is Nutshell solving and how is that ...

"CRM that is affordable, flexible, and US based"

What do you like best about Nutshell? The affordability is right up there. It is easy to use and add users or delete users quickly. The fact that when I click on an email address it automatically adds a copy to the activity stream. The follow up button so I continue to add to what to do next. What do you dislike about Nutshell? Export to a csv file when I need to interface with another application like Act-On. I had to integrate it manually, wish there was an automated way to do ...

"Works Very Well For Us"

What do you like best about Nutshell? The mobile version is very simple to use. We use it for tracking leads to sales in an air conditioning company and it does everything we need it to. I am able to provide up to the minute reports on sales pending and close ratios when asked. What do you dislike about Nutshell? There isn't anything that we've found to dislike in this software. What problems is Nutshell solving and how is that benefiting you? We use it it track the sales cycle of our ...

"Nutshell is a terrific CRM program for almost every need."

What do you like best about Nutshell? I have worked with a number of CRM programs, including SalesForce. Far too often, CRM programs are bloated with features and designs that nowt only do very few companies need, but even less will use. The design team at Nutshell "gets it," their features and user interface allow up the vast majority of users, such as my firm, to be up and running very quickly using features that most companies (like 95%) need. Often times CRM programs require so much ...