Nutshell Reviews in May 2025: User Ratings, Pros & Cons

"I think this is a great product."

What do you like best about Nutshell? I like how user friendly the software is and that you can flip from page to page very easily. I also like that the tabs are pretty self explanatory with the labels that are used. The format overall looks good from an outside of the software perspective but when delving in it is very professional. What do you dislike about Nutshell? I dislike the lead sections and how it is connected to the people's pages but I also think that has more to do with my ...

"Best app ever"

What do you like best about Nutshell? Calendar, where you can keep track of your daily task and activities. I like the most is I can upload business cards info, look at the uploaded image anytime and no need to type anything! The system is user friendly too. What do you dislike about Nutshell? When you have to refresh to update info. When using mobile access, I need to refresh it more often, Mobile use, you get booted often maybe from slow internet? Some uploaded business cards cannot be ...

"Nutshell has b been transformative for our business"

What do you like best about Nutshell? Our favorite part about using Nutshell is the language they use. There are tons of other business-y features I could identify, but it's rare to find a CRM or sales tool that respects people the way that Nutshell does. We value our client relationships at a super high level, so referring to them as leads or some other thing other than "human" is no good. What do you dislike about Nutshell? If I had to identify one thing we dislike, building a sales ...

"Simple CRM with Enterprise Level Features!"

What do you like best about Nutshell? Nutshell's simplicity is what keeps me and my team completely informed on the company's sales cycle, without all the unnecessary bloat of other CRM's. What do you dislike about Nutshell? Nothing yet! I've run multiple sales teams on Nutshell, and the experience has been flawless. Recommendations to others considering Nutshell: na What problems is Nutshell solving and how is that benefiting you? We're able to close sales quicker, by using Nutshell to ...

"User friendly and easy to learn"

What do you like best about Nutshell? Nutshell is Intuitive and user friendly. What do you dislike about Nutshell? I wish it were easier to pull certain reports--i.e. a report of your tasks for the month What problems is Nutshell solving and how is that benefiting you? We are able to share information across our teams in a meaningful way. Love how when you BCC nutshell your customer emails are recorded in the database.

"Supreme Customer Service"

What do you like best about Nutshell? The customer service staff goes above and beyond the call of duty. The follow up to make sure all of my needs are met. What do you dislike about Nutshell? Nothing thus far....I have used it for only a short period of time. What problems is Nutshell solving and how is that benefiting you? Sales prospect organization... keeps them organized and tracks all of the aspects of the sales prospect.

"Super User Friendly and Support is Fantastic"

What do you like best about Nutshell? I love how Nutshell integrates completely with my gmail allowing me to respond to customers either from my email or the app on my phone or the web application. It's so easy to keep track of everything! Additionally, support is fantastic! Every time I've asked for help they've been available within 15 mins to answer my questions and walk me though my problems. It's also the least expensive program of it's kind with all of the features it offers. I've use ...

"A critical look"

What do you like best about Nutshell? The features that Nutshell brings to the table is unmatched by even their most fearsome competitors. When I was tasked to find the company I work for the best CRM on the market for the money I went into a critical analysis of the most common CRMs, during that look over I came across Nutshell, which after reviewing the features and plugging their ratings into my custom analysis I found Nutshell to have the best overall score for what our company ...

"Team Accountability "

What do you like best about Nutshell? The ability to track our listings from contract to close. What do you dislike about Nutshell? We are a Commercial Real Estate company, so I would like to see more admin type tracking as far as the ability to assign tasks to our agents throughout the pre listing process. What problems is Nutshell solving and how is that benefiting you? We are able to have our entire database in one place. Saving us a tremendous amount of time.

"Very useful and easy to use"

What do you like best about Nutshell? The multiples possibilities and the adaptation to our company What do you dislike about Nutshell? The research engine is not working very efficiently What problems is Nutshell solving and how is that benefiting you? Data research and analysis,