Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"We Love Nutshell!"

What do you like best about Nutshell? The software is very easy to use so it lets even my not so computer literate sales people feel at ease with it. What do you dislike about Nutshell? Overall I really enjoy using Nutshell. I would like the ability to have more than one pipeline, and for the keep in touch to have a module on the dashboard. Recommendations to others considering Nutshell: This is a great CRM that your employees will actually enjoy using because it is easy to use! What ...

"My favorite CRM"

What do you like best about Nutshell? Nutshell is well designed, easy to use, and has all the features our small clothing startup needs to grow. What do you dislike about Nutshell? Reporting data and exporting data. It's hard to get anything out of the platform manually without API. Recommendations to others considering Nutshell: Use it and abuse it! Great product. What problems is Nutshell solving and how is that benefiting you? We organize leads from outside sales and have internal sales ...

"Small Business Option"

What do you like best about Nutshell? The ease of use from multiple devices makes Nutshell a viable option for people on the move. What do you dislike about Nutshell? For the monthly cost, I have nothing to complain about. I am a small consulting firm, Nutshell currently fits my need. Recommendations to others considering Nutshell: Evaluate the return on investment and functionalities that your organization requires. If Nutshell fits you can't beat the cost. What problems is Nutshell ...

"Don't look anywhere else"

What do you like best about Nutshell? Integrations with Mailchimp and Google Calendar, call recording, sales process mapping, customisation, automatic social account derivation, maps, sales funnel, team activity reports, sales forecasts by confidence levels .... it's just the best CRM I've ever used and I've used a load. When I was looking for a CRM for my new business I ran through a lot but this smashes them all. I've recommended Nutshell to loads of people already. It's incredible. What ...

"International business sales as broker"

What do you like best about Nutshell? The program is incredibly intuitive. I'm a convert from practicing medicine to business. So, I have no experience in CRM and only in electronic medical records. I was apprehensive as ERM is horrible and couldn't possibly be less user-friendly. I was happily surprised when I began and have continued to use nutshell. I have no better way to explain it other than it works the same way my brain does. It's like having a peripheral brain. What do you dislike ...

"Great CRM"

What do you like best about Nutshell? Nutshell is always finding ways to improve their software by taking their customers opinions and implementing it. What do you dislike about Nutshell? Sometimes companies look like they haven't been touch because there is a lead open and all of the contact is located on the lead. In my case leads can take 3 months to 2 years to close so this can cause issues when looking at who I have and "haven't" contacted. What problems is Nutshell solving and how is ...

"Quick and Easy"

What do you like best about Nutshell? Nutshell is super efficient especially on my mobile device which is where I use it the most. I'm able to go from reports to adding a company quickly and easily. What do you dislike about Nutshell? Sometimes merging clients can be tricky but once you get the hang of it it's okay What problems is Nutshell solving and how is that benefiting you? I am able to keep track of my more than 100 tasks in a day. I am also able to measure my success as well as what ...

"A great place to work with"

What do you like best about Nutshell? You can post comments about any person or activity you are doing for your business contact What do you dislike about Nutshell? I would like an app for my phone, or more information where i can find this. Recommendations to others considering Nutshell: if you are looking for a cloud of information for your business this is a great place to be all informed What problems is Nutshell solving and how is that benefiting you? Remote information and accessibility

"Very helpful tool to get quick access to Customer information"

What do you like best about Nutshell? How quickly I can access a customer's information! What do you dislike about Nutshell? My Dashboard is cluttered. Prob. my fault. Recommendations to others considering Nutshell: Great CRM program. Meets our needs. Allows for rapid growth. What problems is Nutshell solving and how is that benefiting you? After a customer contacts us once, they stop given contact info. Nutshell makes it easy to reply or keep in touch. On top of that, it is great marketing ...

"Nutshell Review"

What do you like best about Nutshell? I love how organized it keeps me. I love how I can log activities in order to document my work. What do you dislike about Nutshell? I get confused trying to see the data report of my numbers. I have to navigate a lot to find it. Recommendations to others considering Nutshell: It will help you organize your contacts. What problems is Nutshell solving and how is that benefiting you? I am able to track follow up calls and most recent correspondences.