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9.3

Spot Score

Nutshell - CRM Software

Nutshell Reviews in June 2026: User Ratings, Pros & Cons

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4.28

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Nutshell Reviews & Ratings

4.28

Very Good

Based on 983 ratings & 983 reviews

Rating Distribution

Excellent

(550)

Very Good

(345)

Good

(73)

Poor

(12)

Terible

(3)

Spotsaas Editor’s POV

Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its customizable workflows, seamless integrations, and the ability to track leads, client interactions, and sales progress effortlessly. Businesses appreciate the standout customer ...Read more

Nutshell pros and cons

  • Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.

  • Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.

  • Customizable workflows and pipelines to suit individual business needs and sales processes.

  • Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.

  • Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

  • Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.

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Showing 861-870 out of 983

AU

Anonymous User

11/30/16

2.5 out of 5

"I think this is a great product."

What do you like best about Nutshell? I like how user friendly the software is and that you can flip from page to page very easily. I also like that the tabs are pretty self explanatory with the labels that are used. The format overall looks good from an outside of the software perspective but when delving in it is very professional. What do you dislike about Nutshell? I dislike the lead sections and how it is connected to the people's pages but I also think that has more to do with my ...

Read more

AU

Anonymous User

11/30/16

2.5 out of 5

"Good experience on Desktop Version But Average ExperIence On Mobile App "

What do you like best about Nutshell? Dashboards Schefule And Alerts are well managed What do you dislike about Nutshell? Limited Options On Mobile App And Cdashes What problems is Nutshell solving and how is that benefiting you? Lead Pipeline And Its Follow Up To Increase Conversions

CP

Catia P

11/30/16

4.5 out of 5

"Easy to use and portable"

What do you like best about Nutshell? Is really immediate to use and easy to learn and teach. More over you can use with the application on mobile phone that helps you with calls and registration of the actions done What do you dislike about Nutshell? The increasing monthly price in the last three years What problems is Nutshell solving and how is that benefiting you? it helps me to keep in mind meetings, calls and every speech I had with my leads or clients

RL

Ryan L

11/30/16

4.5 out of 5

"Intuitive, Streamlined, and User Friendly"

What do you like best about Nutshell? Nutshell allows a team member with minimal training to jump right in on a project and have an impact. What do you dislike about Nutshell? Mass emails sometimes auto populate with the wrong names. Recommendations to others considering Nutshell: Great product + great price = great outcomes What problems is Nutshell solving and how is that benefiting you? This CRM allows all communications to be streamlined and communication is the key to growing a team ...

Read more

AU

Anonymous User

11/30/16

4 out of 5

"Nutshell CRM Review"

What do you like best about Nutshell? We initially decided to give Nutshell a try due to the fact that it solved many problems that our current CRM faced. One of those issues was the lack of mobile accessibility. We have salesmen who are constantly on the road traveling and need access to our database in many situations. Our current CRM does not offer a feature to do this, and the Nutshell app was a great fix for that problem. Another feature that we enjoy about Nutshell are the built-in ...

Read more

AU

Anonymous User

11/30/16

2.5 out of 5

"I think this is a great product."

What do you like best about Nutshell? I like how user friendly the software is and that you can flip from page to page very easily. I also like that the tabs are pretty self explanatory with the labels that are used. The format overall looks good from an outside of the software perspective but when delving in it is very professional. What do you dislike about Nutshell? I dislike the lead sections and how it is connected to the people's pages but I also think that has more to do with my ...

Read more

AU

Anonymous User

11/30/16

2.5 out of 5

"Good experience on Desktop Version But Average ExperIence On Mobile App "

What do you like best about Nutshell? Dashboards Schefule And Alerts are well managed What do you dislike about Nutshell? Limited Options On Mobile App And Cdashes What problems is Nutshell solving and how is that benefiting you? Lead Pipeline And Its Follow Up To Increase Conversions

AU

Anonymous User

11/30/16

3 out of 5

"A good system if you know exactly what you want"

What do you like best about Nutshell? I like the fact that you can customize it to fit whatever needs you have, and the versatility to change when needs change. What do you dislike about Nutshell? The fact that changes aren't retroactive; changes made to the system only execute going forward.....in some ways this is good, but not when you are changing workflow on a contact cycle. Recommendations to others considering Nutshell: Extremely versatile; just ensure that your requirements are ...

Read more

DW

Deborah W

11/30/16

4.5 out of 5

"Super User Friendly and Support is Fantastic"

What do you like best about Nutshell? I love how Nutshell integrates completely with my gmail allowing me to respond to customers either from my email or the app on my phone or the web application. It's so easy to keep track of everything! Additionally, support is fantastic! Every time I've asked for help they've been available within 15 mins to answer my questions and walk me though my problems. It's also the least expensive program of it's kind with all of the features it offers. I've use ...

Read more

TS

Tammy S

11/30/16

4.5 out of 5

"Nutshell makes it easy for me to keep track of my sales leads and grow my business!"

What do you like best about Nutshell? I love the easy to use interface of Nutshell. I can see where I am easily in the sales process and the daily tasks help to keep me on point in my day. In addition the customer support is always easy to reach and very helpful. What do you dislike about Nutshell? So far the only the thing is that I do not feel we are utilizing the software to its fullest potential. But that is not against the software itself. Recommendations to others considering ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].