Nutshell Reviews in June 2026: User Ratings, Pros & Cons

"Intuitive, Streamlined, and User Friendly"

What do you like best about Nutshell? Nutshell allows a team member with minimal training to jump right in on a project and have an impact. What do you dislike about Nutshell? Mass emails sometimes auto populate with the wrong names. Recommendations to others considering Nutshell: Great product + great price = great outcomes What problems is Nutshell solving and how is that benefiting you? This CRM allows all communications to be streamlined and communication is the key to growing a team ...

"Easy to use and portable"

What do you like best about Nutshell? Is really immediate to use and easy to learn and teach. More over you can use with the application on mobile phone that helps you with calls and registration of the actions done What do you dislike about Nutshell? The increasing monthly price in the last three years What problems is Nutshell solving and how is that benefiting you? it helps me to keep in mind meetings, calls and every speech I had with my leads or clients

"Nutshell is very useful"

What do you like best about Nutshell? Nutshell makes working remotely easy and convenient. It has it's glitches but overall is very useful. I use it daily during the week, it is very user friendly and easy to navigate. I've used many other similar apps and Nutshell is the best so far. What do you dislike about Nutshell? The one thing I don't like is the new updated dashboard. It's too much, too many options and I can spend all day trying to arrange my dashboard. What problems is Nutshell ...

"Business Development Hub"

What do you like best about Nutshell? Ease of use. Customizable features. User-interface. What do you dislike about Nutshell? Seems like I have to re-enter filters often instead of just setting and leaving them. Recommendations to others considering Nutshell: Don't hesitate. Make the switch. I have used a number of options prior to Nutshell and it is by far the most enjoyable and user-friendly that I have experienced. What problems is Nutshell solving and how is that benefiting you? We use ...

"Nutshell is very useful"

What do you like best about Nutshell? Nutshell makes working remotely easy and convenient. It has it's glitches but overall is very useful. I use it daily during the week, it is very user friendly and easy to navigate. I've used many other similar apps and Nutshell is the best so far. What do you dislike about Nutshell? The one thing I don't like is the new updated dashboard. It's too much, too many options and I can spend all day trying to arrange my dashboard. What problems is Nutshell ...

"Good but opportunity for improved service is the golden ticket waiting to be taken"

What do you like best about Nutshell? I like the clean look of the software and my favorite tool is that one that allows me to take a picture of a business card and it puts the person into my database. Also like the feature that allows me to makes calls from within the app and log it as I go What do you dislike about Nutshell? Hours of customer service is weak. Appearntly the west coast customers are not as desirable as east coast If you don't make a call by 11am you will not reach them. So ...

"A good system if you know exactly what you want"

What do you like best about Nutshell? I like the fact that you can customize it to fit whatever needs you have, and the versatility to change when needs change. What do you dislike about Nutshell? The fact that changes aren't retroactive; changes made to the system only execute going forward.....in some ways this is good, but not when you are changing workflow on a contact cycle. Recommendations to others considering Nutshell: Extremely versatile; just ensure that your requirements are ...

"Super User Friendly and Support is Fantastic"

What do you like best about Nutshell? I love how Nutshell integrates completely with my gmail allowing me to respond to customers either from my email or the app on my phone or the web application. It's so easy to keep track of everything! Additionally, support is fantastic! Every time I've asked for help they've been available within 15 mins to answer my questions and walk me though my problems. It's also the least expensive program of it's kind with all of the features it offers. I've use ...

"Nutshell makes it easy for me to keep track of my sales leads and grow my business!"

What do you like best about Nutshell? I love the easy to use interface of Nutshell. I can see where I am easily in the sales process and the daily tasks help to keep me on point in my day. In addition the customer support is always easy to reach and very helpful. What do you dislike about Nutshell? So far the only the thing is that I do not feel we are utilizing the software to its fullest potential. But that is not against the software itself. Recommendations to others considering ...

"Business Development Hub"

What do you like best about Nutshell? Ease of use. Customizable features. User-interface. What do you dislike about Nutshell? Seems like I have to re-enter filters often instead of just setting and leaving them. Recommendations to others considering Nutshell: Don't hesitate. Make the switch. I have used a number of options prior to Nutshell and it is by far the most enjoyable and user-friendly that I have experienced. What problems is Nutshell solving and how is that benefiting you? We use ...